Analyst – Outbound Reporting

JOB DESCRIPTION

The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.

About The Team & Business Line

Data Operations is responsible for all aspects of portfolio data exchange and support across trade processing, pricing and position data. The group has an operational and a strategic mandate to fulfill. This is accomplished through a location strategy that combines presence in strategic locations close to our client needs and the utilization of standardization, centralization and scale in our operational Centre of Excellence (CoE) locations.

Operational

• Based on requests from internal Operations and Client Integration teams, manage all requests for trade instructions, and Swift Enhancements.
• Configuration & maintenance of electronic interfaces that exchange outbound data from Citco applications.
• Proactive monitoring of data flows end to end – data is an integral pre-cursor to Citco’s service to clients.
• Participate with feedback and enthusiasm, challenging the status-quo and continuously strive to improve current processes.

• Provide leadership in establishing standards & benchmark in the area of portfolio data interfaces - for Citco and the industry as a result.
• Collaborate with Citco Technology to analyze, develop & enhance internal tools that support increased levels of automation and intuitive self-service for operations.

Your Role:

The Analyst will be part of the Data Operations department whose primary responsibility will be to ensure the effective management of all aspects for outbound instructs, and swift trade instructions. As a group with representation in Asia Pacific, Europe and North America, the team provides seamless support to all CFS offices on a global basis.

You will have a comprehensive understanding of the fundamentals of Swift reporting data points. You also have the ability to manage swift and instruct work processes and workflows and interact with high profile clients. You must have an in-depth understanding of how to build and maintain prime brokerage settlement instruction reports on behalf of Citco’s clients. This position requires experience in the development of XSLT stylesheets and strong understanding of SQL language.

You will demonstrate ability to multitask on multiple items based on the functional priorities and objectives. As a trade instruction expert, the candidate is responsible for oversight of BAU deliverables of Data Operations, oversee the configuration & monitoring of all outgoing Swift, and instruct data to ensure timely receipt and delivery to satisfy Citco client SLAs.

• Responsible for ICE Instruct and Swift maintenance and support, including investigation and management of Trade Instruct and Swift data issues.
• Understand Swift NACK messages and how to resolve.
• Building bespoke stylesheets for instrument types across a variety of Prime brokers and Vendor matching platforms.
• Communicate effectively with both internal and external parties to discuss reporting issues. This includes clients, Prime Brokers, Counterparties, and Banks in addition to internal CFS teams.
• Ensure all kickouts and month end breaks are timely resolved with external 3rd parties.
• Enhance existing XSLT stylesheets without adversely impacting existing configurations.
• Demonstrate ability to host and own daily breaks calls with clients and external parties. Responsible for driving forward these calls and articulate Citco’s position, timelines etc.
• Demonstrate ability to understand broker file specs and build new XSLT stylesheets.
• Timely resolution of any delay processing of trades to the street on T.
• Work closely with development, client/vendor and operations teams to schedule Swift releases, changes and updates to interfaces and applications.
• Configure and maintain reporting interfaces as per internal and external business instructions, including investigation and address post-implementation discrepancies as required.
• Identify opportunities for efficiencies, risk mitigation, standardization and automation and work with managers and team to translate into actionable projects.
• Research problems reported by operations teams to determine if an actual problem exists or if additional training is required. When actual problem exists, they need to find workaround in a timely fashion.
• Assist with the management of P1/P2 calls and ensure that standard procedures are adhered.

About You:

• 1 year of experience in financial services with an exposure to technology operations, change and release management mandatory.
• Experience and success in managing demanding stakeholders a necessity.
• Experience and success in a multi-cultural & global setting will be a distinct advantage.
• Natural flair for technology a requirement.
• Strong knowledge of databases or experience using SQL Server (T-SQL) and/or Visual Basic is required.
• Ability to explain technical concepts to users in terms that can be easily understood.
• Ability to understand and implement logic for full lifecycle of OTC instruments.
• Demonstrates proactive approach to solving issues and displays initiative and good example by contributing ideas for increased efficiencies and/or automation of the various support procedures.
• Exceptional problem-solving skills.

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.