Customer support agent-Turkish speaker

WorkaNova is a BPO company with extensive experience in the industry, renowned for providing global customer support solutions. Our client, a leader in the iGaming sector, is developing a large-scale, long-term, and highly promising project with significant growth potential. To support this ambitious endeavor, we are seeking Turkish-speaking agents to join our team.

Key Responsibilities

· Providing support to our clients via email and live chat in Turkish.

· Handling inquiries with attention to detail and content.

· Proactively identifying client needs and proposing effective solutions.

· Focusing on customer satisfaction and exceeding their expectations.

· Collaborating constantly with the team to enhance and optimize processes.

Requirements

Requirements:

· Excellent written and spoken English and Turkish.

· Proactive approach with a talent for customer support and sales.

· Exceptional communication and negotiation skills.

· High attention to detail.

· Previous experience in customer support is desirable.

Benefits

• Competitive salary with attractive commission structure
• Top tier training provided by industry leading experts
• Opportunity to grow within a fast-expanding international company
• Positive and supportive team environment
• Comfortable office space in central Belgrade
• Private healthcare plan
• Happy hour