IT Support Engineer ( Backfill )

Location: Bonneville

Cernay Cedex

Luce

Duration: 12-Month B2B Contract

Key Responsibilities

Install, configure, and maintain desktops, laptops, peripherals, Macs, printers, and software/applications

Troubleshoot hardware and software issues, manage IMAC services, and coordinate with vendors

Support network setup, printer sharing, DHCP/DNS, and L1 LAN troubleshooting

Provide audio-visual, conference room, and VIP support

Support Office 365 and compliance-related software

Manage inventory, assist with procurement, and coordinate with vendors

Hands-on data center support, including servers, storage, network devices, racking/stacking, and cabling

Document incidents, adhere to SLAs, and support events or after-hours activities

Label racks and devices, perform server mounting/movement, and manage console connections

Support mobile and non-PC devices such as scanners, including reboots and cable replacements

Provide backend support for network, server, and application issues

Ensure high-touch service and assist with recurring meetings and events