Chewy
Builtin · Indexed 2026-07-28
Program Manager, Customer Experience (WOW Programs)
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Indexed description
Chewy Program Manager, Customer Experience (WOW Programs) Reposted 21 Hours AgoSaved Hybrid Plantation, FL, USA 87K-139K Annually Senior level 87K-139K Annually Senior leveleCommerce • Healthtech • Pet • Retail • PharmaceuticalLead strategy, execution, measurement, and continuous improvement of customer lifecycle "WOW" experiences. Develop roadmaps, hypotheses, testing frameworks, and measurement to drive engagement, retention, and sentiment. Partner cross-functionally, manage SLAs and vendors, iterate based on data, and scale creative, surprise-and-delight programs that deliver measurable business outcomes.
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