Product Support Specialist

People Talent has partnered with UK’s largest independent equipment dealer looking for a Product support specialist.

Our client is looking for someone with understanding within ITIL

If that’s you then you could be exactly what they’re looking for!

The Role

You will be primarily responsible for Review hand over to support documentation for new features and each software release

Based in the office in Avonmouth/hybrid you will be tasked with the following:

– Complete daily check activities to ensure products are functioning as expected.

– Produce internal support process documentation.

– Resolve internal and external product queries.

The Candidate

The ideal candidate for this Product support specialist will understand customer support and the service desk.

You’ll also need a background in IT support

Plus, it is vital that you have experience in office 365/customer service

In addition, you’ll need (a driver’s license/SC clearance, etc.)

Does that sound like you? If so, we’d love to see your CV.

The Package

Basic salary: £35,000 per annum

Interested? If you think you’re right for this role, then click the ‘Apply Now button, send us your CV and we’ll consider you for the first round of interviews.

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