Account Manager
Indexed description
Our Team
You will work within the GSM organization and partner closely with a broad internal network including Regional Sales, GIG, Sales Planning, CGA, RPM, Satellite PM, GPM, Demand Planning, MQA, and CSR, while engaging directly with customers. This role is highly cross-functional and focused on aligning commercial strategy, operational execution, and customer success across the account ecosystem.
What You Will Do
- Manage strategic and tactical activities within assigned accounts and identify and address with management any gaps and overlaps in resources and/or issues to support accounts per the account plan.
- Identify the Total Available Market (TAM), Serviceable Available Market (SAM), Molex share, competition, and the CAGR.
- Analyze gaps in TAM/SAM/share within assigned accounts, understand the account and competitive landscape (e.g., competitive strengths and weaknesses), and develop an account penetration/growth strategy and plan.
- Identify the ecosystem, dynamics, technology roadmaps, application trends, competition, and customer needs/requirements, and develop a clear roadmap (1–3 years down the road).
- Build strong relationships within the account to achieve customer fellowship and operational excellence.
- Drive design activities and grow the CRM pipeline and revenue, and resolve and escalate (if necessary) any issues identified as bottlenecks.
- Execute the account business plan, including Salesforce pipeline activities.
- Prepare operational reports to track and communicate goal status (e.g., forecasting, identifying new business opportunities, and implementing program status).
- Maintain expert knowledge of account key financial metrics that affect their market position.
- Serve as the industry expert by communicating products, applications, and opportunities with management and product divisions; identify new future products and support/sponsor development of these new products across accounts.
- Understand/communicate and potentially conduct research to analyze competitive position, market trends, and technological direction at the account(s), and keep the organization informed of trends, opportunities, and needs on the accounts.
- Perform other related duties as assigned by management.
- Travel to customers as needed.
- Bachelor’s degree or above.
- 3+ years of sales/marketing experience in the connector industry.
- Ability to understand business issues and trends that may impact an account’s success.
- Effective interpersonal and communication skills (written and oral), including the ability to present clearly and tailor messages to customers and Molex personnel.
- Strong organizational and execution skills, including the ability to anticipate, plan, prioritize, self-monitor workload, and complete assigned tasks independently.
- Previous experience in order fulfillment.
- Fluent English and Mandarin speaking and writing skills.
As a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications. The thousands of innovators who work for Molex have made us a global electronics leader. Our experienced people, groundbreaking products and leading-edge technologies help us deliver a wider array of solutions to more markets than ever before.
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophyUhelps employees unleash their potential while creating value for themselves and the company.
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