Product Marketing Manager
Indexed description
Role Overview
The Marketing Manager – North America is responsible for developing and executing integrated, customer-centric event marketing strategies that deliver athlete registration and revenue targets across an assigned portfolio of North American events, with a primary focus on triathlon.
Event & Portfolio Marketing
- Own athlete registration volume, revenue, and yield targets for assigned for a portfolio of North American events.
- Develop and execute comprehensive, multi-channel marketing strategies spanning CRM/email, paid media, social, content, experiential, grassroots, and partnerships.
- Build and maintain an in-depth understanding of athlete behavior, regional market dynamics, and category trends to inform targeting and messaging.
- Deliver compelling, on-brand content that drives acquisition, engagement, and retention across the athlete journey.
- Ensure brand consistency and quality across all marketing touchpoints.
- Partner closely with CRM and Digital teams to plan and execute segmentation, lifecycle, and automation strategies that improve conversion and lifetime value.
- Analyze registration data, funnel performance, and campaign KPIs to identify risks, opportunities, and optimization levers.
- Forecast registration performance and proactively adjust tactics to close gaps against targets.
- Apply experimentation and test-and-learn approaches to continuously improve results.
- Build strong in-market relationships with clubs, coaches, retailers, partners, and community stakeholders to drive grassroots growth.
- Support athlete development, loyalty, and retention initiatives across the portfolio.
- Collaborate with Partnerships to activate mutually beneficial sponsor and host-city marketing initiatives.
- Collaborate with Communications and Global Marketing teams to support media strategies, storytelling, and PR execution.
- Contribute to earned media opportunities and manage on-site media support, content capture, and athlete storytelling where required.
- Oversee on-site experiential and content activations that enhance the athlete experience and brand impact.
- Own and manage assigned event marketing budgets, ensuring efficient spend and strong ROI.
- Present marketing performance, insights, and plans to senior stakeholders in weekly, monthly, and quarterly forums.
- Work cross-functionally with Operations, Athlete Services, Partnerships, and Global teams to ensure alignment and execution excellence.
- Stay current on event marketing, CRM, digital, AI-enabled marketing tools, and endurance sport industry trends.
- Contribute ideas that elevate athlete experience, improve satisfaction, and strengthen long-term brand loyalty.
- Support broader portfolio and product initiatives as required.
- Bachelor’s degree in Marketing, Business, Communications, or a related field.
- 3+ years of progressive marketing experience, preferably within sports, live events, ticketing, or premium direct-to-consumer brands.
- Proven success owning end-to-end marketing campaigns with clear commercial outcomes.
- Experience managing budgets, forecasts, and performance reporting.
- Strong strategic and analytical capability with the ability to translate data into insights and action.
- Hands-on experience across CRM/email marketing, paid media, social, content, and experiential marketing.
- High level of comfort working with marketing technology stacks (CRM platforms, analytics, paid media platforms).
- Excellent written and verbal communication skills.
- Strong project management skills with the ability to manage multiple priorities in fast-paced environments.
- Customer-obsessed with a passion for delivering exceptional athlete experiences.
- Results-driven, accountable, and comfortable owning targets.
- Collaborative, adaptable, and able to influence across functions and seniority levels.
- Energetic, organized, and resilient under pressure.
- Passion for endurance sports and active communities is highly desirable.
- Based in Tampa, FL or Louisville, CO
- Willingness to work weekends and non-traditional hours aligned to event delivery.
- Ability to travel domestically up to ~20%.
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