Equifax
Linkedin · Posted 2mo ago
Senior Account Manager - Financial Services Collections
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Indexed description
You will be a Senior Account Manager within the collections vertical working as part of the Financial Services Team. Role requires relationship managing a portfolio of existing customers with the requirement to identify and generate new revenue.
What You’ll Do
- Client-facing sales role responsible for revenue generation, customer relationship and EFX engagement within the account; demonstrates ability to expand customer/partner reliance on EFX as a trusted advisor.
- Fosters and maintains customer/partner trust by developing strong working relationships with client economic buyers, decision makers, and influencers. Drive strong pipeline development and sales execution; orchestrates EFX resources efficiently to drive sales and revenue growth of a full Equifax solutions portfolio.
- Engages on standard through semi-complex solutions in a consultative manner with buyers, decision makers, and influencers to learn their business, anticipate needs and position solutions; Delivers customer value and satisfaction across the full customer/partner lifecycle; Identifies, develops, manages, and closes customer opportunities spanning all EFX solutions; leverages resources across multiple functional areas to move opportunities forward and maintain customer satisfaction
- Manages a broad pipeline of customers, handles customer business reviews, RFI/RFP response, contracting and negotiation and account strategy and planning activities.
- Business Development: Demonstrated experience sourcing new opportunities and identifying prospects using tools like LinkedIn Sales Navigator.
- Executive Engagement: Proven ability to engage with C-suite executives and conduct regular customer interactions via video and face-to-face meetings.
- End-to-End Deal Management: Experience managing the entire sales cycle, from discovery through to closing and executing renewals.
- Performance Driven: A track record of achieving sales targets, hitting KPIs, and managing a high volume of work effectively.
- Operational Excellence: Proficiency in maintaining accurate CRM data and participating in Quarterly Business Reviews (QBRs).
- Sales Skills: Expertise in objection handling and ensuring solutions directly meet customer requirements.
- Industry Expertise: Previous experience working within a Credit Reference Agency.
- Sector Knowledge: Experience managing and selling into organizations within the Financial Services or Payments sectors.
- Technical Understanding: An existing foundational understanding of the credit lifecycle.
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