Strategic Account Manager, EMEA
Indexed description
How you'll spend your time:
- Own a book of business consisting of enterprise and mid-market BrightEdge customers, acting as their primary commercial point of contact.
- Lead executive-level conversations with VP- and C-level marketing leaders to demonstrate value, align on outcomes, and secure renewals.
- Proactively manage the full account lifecycle, including renewals, upsells, and expansion opportunities, including multi-threading and hunting within your accounts.
- Translate BrightEdge performance data into compelling narratives and presentations that clearly show ROI and business impact.
- Partner closely with Customer Success Managers to drive adoption, performance, and long-term customer health.
- Consistently forecast, manage, and close against a monthly retention and expansion quota.
What you’ll bring:
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1–2 years of closing experience in a quota-carrying SaaS Account Management or New Business role (MarTech experience strongly preferred)
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Proven track record of meeting or exceeding revenue targets, ideally tied to MRR, renewals, or expansion
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Comfort leading strategic conversations with senior executives and influencing stakeholders at multiple levels
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Strong presentation and storytelling skills, with the ability to translate data into clear business value
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Experience managing a sales cycle end-to-end using a CRM (Salesforce preferred)
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Excellent written and verbal communication skills, with strong organization and time-management abilities
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Bachelor’s degree required
Benefits:
- Competitive salary and bonus
- Comprehensive benefits (including BUPA healthcare)
- Opportunity to expand your experience and knowledge
- Smart and fun colleagues
- Central Birmingham location
- Working in a fast-paced environment where you can make a difference
If you’re excited about this role but don’t meet every qualification, we encourage you to apply. Imposter syndrome can hold great candidates back, and we believe potential and willingness to learn matter just as much as checking every box. We value diverse perspectives, experiences, and ways of thinking, and we’re committed to building a team where everyone feels they belong and can do their best work.
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