Senior Key Account Manager

In this position you will....

Play a critical role in strengthening bolttech’s market presence and commercial success by managing and expanding key strategic partnerships across Australia. As bolttech enters the Australian market, you will be a crucial, on-the-ground account leader and resource—helping to connect local business needs with our regional support centres to get work done proactively and effectively. You will serve as the primary relationship lead for a portfolio of high-value accounts, working closely with partners to drive mutual growth through bolttech’s innovative, technology-enabled insurance and protection solutions. Acting as a trusted advisor, you will identify opportunities, deliver value-added solutions, and ensure long-term partner satisfaction and retention.

You will be responsible for…

• Leading the overall relationship management and performance of strategic distribution partners in your region.
• Developing and executing tailored account strategies to achieve revenue growth, margin improvement, and customer satisfaction.
• Collaborating cross-functionally with internal teams (e.g., Product, Technology, Operations, Legal, Marketing) to deliver seamless and scalable partner solutions.
• Monitoring key performance indicators (KPIs), analyzing partner performance data, and generating actionable insights to optimize outcomes.
• Supporting the implementation of bolttech’s platform capabilities, from onboarding to launch and beyond.
• Proactively identifying new business opportunities within existing accounts and contributing to broader business development efforts.
• Maintaining deep industry and market knowledge to position bolttech as an innovative and strategic partner.
• Representing bolttech at external meetings, industry events, and partner engagements as a senior commercial leader.

We expect you to be able to demonstrate the following key competencies

• Customer focus: You have a strong commitment to understanding and anticipating internal/external customers and partners’ diverse needs and expectations and strive to deliver customer-centric solutions.
• Communication: You use a broad range of communication styles and employ effective ways to communicate with different audiences. You demonstrate active listening and respect to create an environment where information flows smoothly in a timely manner.
• Collaborative: You work collaboratively and cooperatively with others to achieve solutions with the best possible outcomes for all parties involved.
• Impactful: You take action and deliver, focusing on continuous improvement and creating optimal outcomes.
• Creative problem solving: You solve problems by generating creative ideas, test out new approaches and are able to identify different ways of doing things at the right time to successfully address challenges.

You will require the following qualifications and skills

• At least 7 years in key account management, strategic partnerships, or consultative B2B sales, with end-to-end ownership of large, complex accounts.
• Proven ability to build trusted relationships with senior/executive stakeholders and influence decision-making across multiple functions.
• Strong commercial discipline, including forecasting, pipeline/account planning, and ownership of revenue, margin and service outcomes.
• Experience establishing and running partner governance rhythms (e.g., weekly operating cadence, monthly and quarterly performance reviews) with clear actions and follow-through.
• Demonstrated success leading cross-functional delivery (Product/Tech/Ops/Legal/Marketing) and negotiating mutually beneficial commercial outcomes.