Inside Sales/Account Manager

Role: Inside Sales/Account Manager

Location: Devens, MA

Responsibilities

• Identify prospective customers, lead generation and quoting
• Contact new and existing customers to increase sales
• Emphasize the technology and services to highlight how they solve customer problems
• Negotiate prices and terms and prepare sales agreements
• Follow up on quotes sent and keep in contact with customers after delivery
• Collaborate with colleagues in all departments to facilitate customer satisfaction
• Maintain contact lists to insure we have the best contact information for all customers
• Must have the ability to read prints and view electronic drawings to generate quotes.
• Knowledge of manufacturing processes
• Ability to procure vendor pricing for product and services
• Very good communication skills via phone, email, and face to face customer contact.
• Must have a customer first mentality and a drive to succeed
• Able to work independently in a fast-paced office environment.

Minimum Requirements

• Excellent organizational Time management
• Excellent computer skills
• Industry Knowledge and Experience desirable
• Strong communication and negotiation skills
• Excellent customer service skills
• Excellent oral and written communication skills attention to detail