Windows Desktop Administrator – Associate

About Agile Defense At Agile Defense we know that action defines the outcome and new challenges require new solutions. That’s why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next. Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility—leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation’s vital interests.

Requisition #: 1571

Job Title: Windows Desktop Administrator - Associate

Location: Fort Huachuca, AZ

Clearance Level: Secret Clearance

Required Certification:

• Must have Security+ CE certification prior to hire
• Must have Microsoft desktop certification, MD-102 (or higher), AZ-900 (or higher), or CompTIA A+, within 6 months of hire

ESSENTIAL JOB DUTIES

• Be a self-motivated system administrator to provide enterprise desktop support for the Army in a fast paced and demanding environment
• Build and configure Windows-based systems in support of highly visible mission areas
• Proactively and efficiently administer desktops using enterprise toolsets such as MCM, VMware Mirage, VMware Horizon, etc.
• Effectively troubleshoot complex technical issues
• Ensure desktop configuration compliance with DoD and Army regulations
• Document technical troubleshooting efforts
• Participate in rotational on-call duties to provide after-hours support

QUALIFICATIONS

• Must have Security+ CE certification prior to hire
• Must acquire Microsoft desktop certification, MD-102 (or higher), AZ-900 (or higher), or CompTIA A+, within 6 months of hire
• HS + 2 years of experience in technical field, AA/AS, or BA/BS, to include up to one year of hands-on Windows desktop administration
• Experience with Windows 10 and Windows 11 administration
• Experience with physical and virtual (VMware) desktops
• Experience with zero client environment
• Ability to effectively troubleshoot complex technical issues
• Ability to research and develop creative solutions to unique problems
• Knowledge of networking concepts
• Ability to create and/or modify scripts (batch, PowerShell)
• Ability to document technical troubleshooting efforts
• Proficiency with Windows Active Directory services
• Familiarity with McAfee Host Based Security System (HBSS)
• Familiarity with Microsoft System Center Configuration Manager (MCM)
• Familiarity with Assured Compliance Assessment Solution (ACAS)
• Knowledge of DISA STIGs and IAVAs
• Be able to effectively communicate with team members and customers
• Work independently and as a team member; set priorities and organize work to meet deadlines
• Willing to work overtime, holidays, and weekends as necessary
• Familiarity with Intune and Azure preferred

PREFERRED QUALIFICATIONS

• Prior military IT operations experience at the Brigade level or higher
• Attention to detail and the ability to remain calm under pressure

EDUCATION, CERTIFICATION, BACKGROUND, AND YEARS OF EXPERIENCE

• Must have Security+ CE certification prior to hire
• Must acquire Microsoft desktop certification, MD-102 (or higher), AZ-900 (or higher), or CompTIA A+, within 6 months of hire
• HS + 2 years of experience in technical field, AA/AS, or BA/BS, to include up to one year of hands-on Windows desktop administration

WORK ENVIRONMENT

• Working conditions are normal for an office environment.
• Fast paced, deadline-oriented environment.
• May require periods of non-traditional working hours including consecutive nights or weekends (if applicable)

Our Core Values Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together. What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are.

• Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do.
• Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated.
• Honest - Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support.
• Humble - Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task.
• Hungry - Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges.
• Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities