Solution Engineer

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Solution Engineer in United States.

This role offers an exciting opportunity to combine technical expertise, customer engagement, and strategic problem-solving within a highly collaborative industrial environment. As a Solution Engineer, you will play a key role in supporting customer operations through advanced application solutions, trial execution, and process optimization initiatives. You will work closely with commercial and technical teams to drive business growth, improve customer performance, and reduce operational risks. The position involves significant customer interaction, hands-on field support, and exposure to innovative technologies across industrial manufacturing processes. Ideal candidates are proactive, technically strong, and comfortable operating in dynamic environments with frequent travel. This is an excellent opportunity for professionals who enjoy blending engineering, relationship management, and consultative problem-solving to deliver measurable business impact.

Accountabilities:

• Lead and execute customer trials from planning through completion, ensuring proper setup, equipment coordination, data collection, evaluation, and successful transition to implementation.
• Provide technical expertise and serve as a trusted advisor to customers by addressing complex operational challenges and recommending performance-enhancing solutions.
• Collaborate closely with sales teams to support account growth, identify new business opportunities, and strengthen customer retention efforts.
• Deliver advanced troubleshooting and process optimization support to reduce attrition risk and improve operational efficiency within customer facilities.
• Maintain strong knowledge of industry technologies, product innovations, and digital solution capabilities to support evolving customer needs.
• Conduct customer health checks, performance reviews, and technical consultations to reinforce long-term partnerships and drive measurable value.
• Ensure accurate documentation and management of trial data, customer interactions, and sales activities using company systems and reporting tools.
• Contribute to continuous improvement initiatives while supporting cross-functional collaboration across technical, commercial, and operational teams.

Requirements:

• Bachelor’s degree in Pulp & Paper, Chemical Engineering, Chemistry, Biology, or a related technical discipline; specialized industry education preferred.
• Minimum 7 years of experience in chemical sales, industrial process engineering, technical consulting, or related customer-facing technical roles.
• Strong background in pulp and paper manufacturing processes, chemical applications, or industrial operations support.
• Demonstrated ability to solve complex technical problems using analytical thinking, data evaluation, and process improvement methodologies.
• Proven experience managing customer trials, process evaluations, and technical solution implementations in industrial environments.
• Excellent verbal and written communication skills with the ability to deliver persuasive presentations and technical recommendations to diverse stakeholders.
• Strong customer relationship management skills with the ability to build trust and influence operational decision-making.
• Familiarity with digital tools, CRM platforms, data reporting systems, and industrial performance monitoring solutions.
• Experience with Lean, Six Sigma, or continuous improvement methodologies is considered an advantage.
• Willingness and ability to travel extensively (50–75%) to support customer sites and project execution.

Benefits:

• Competitive compensation package with performance-driven career growth opportunities.
• Remote work flexibility combined with field-based customer engagement.
• Comprehensive medical, dental, and vision coverage.
• Retirement savings plans and financial wellness programs.
• Ongoing professional development and technical training opportunities.
• Exposure to innovative industrial technologies and advanced customer solutions.
• Collaborative and supportive work culture focused on safety, sustainability, and innovation.
• Opportunity to work with diverse customers across large-scale industrial operations.
• Paid time off and company-supported work/life balance initiatives.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1