Clinical Product Specialist, AI Quality

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Clinical Product Specialist, AI Quality in the United States.

This role sits at the intersection of clinical expertise, mental health care delivery, and cutting-edge AI innovation, focused on ensuring that technology-driven mental health tools meet the highest standards of safety, quality, and clinical effectiveness. You will apply deep therapeutic knowledge to evaluate and improve AI systems that support large-scale access to evidence-based care. Working within a multidisciplinary environment, you will help define how clinical intelligence is embedded into digital products used by hundreds of thousands of individuals. The position combines hands-on clinical judgment with structured evaluation of AI behavior and outputs. You will also contribute to safety monitoring, escalation processes, and continuous improvement of AI-driven care tools. This is a mission-driven role where clinical insight directly shapes the future of accessible mental health support at scale.

Accountabilities

In this role, you will ensure that AI-powered clinical tools meet rigorous standards of safety, quality, and therapeutic effectiveness while supporting their continuous improvement through structured evaluation and clinical expertise.

• Conduct clinical safety and quality monitoring of AI-driven mental health tools to ensure alignment with established clinical standards and protocols
• Perform clinical escalation procedures to support client safety and ensure appropriate care responses
• Participate in structured testing of AI systems to validate clinical accuracy, safety, and effectiveness
• Develop and curate clinically relevant scenarios reflecting real-world client experiences, including safety and distress situations
• Define and write high-quality “gold standard” clinical responses to guide AI model outputs
• Evaluate AI-generated responses to assess clinical quality, appropriateness, and adherence to evidence-based practices
• Identify gaps, risks, and improvement opportunities in AI-driven clinical interactions
• Collaborate cross-functionally with product, engineering, and clinical teams to enhance AI tool development
• Contribute to the refinement of clinical frameworks used in AI model training and evaluation
• Support ongoing quality assurance processes for digital mental health interventions
• Ensure clinical integrity across AI tools used in large-scale behavioral health delivery
• Participate in continuous improvement initiatives to enhance safety, scalability, and effectiveness of AI systems

Requirements

This role requires strong clinical expertise, licensure, and hands-on experience in evidence-based mental health care, combined with the ability to apply clinical judgment in the context of AI-driven tools and digital health systems.

• Master’s degree in a clinical discipline (MSW, MFT, MC, MMHC) or PsyD / PhD in clinical or counseling psychology
• Active, unrestricted clinical license (LCSW, LMFT, LPC, PsyD, PhD, or equivalent) in good standing
• 4+ years of post-licensure direct clinical experience in full-time practice
• Strong expertise in safety risk assessment and management (e.g., suicidality, self-harm, crisis intervention)
• Experience in clinical quality assurance, auditing, or evaluation of care standards
• Deep knowledge of evidence-based treatments such as CBT, DBT, ACT, IPT, or EFT
• Strong ability to apply clinical judgment in structured and unstructured scenarios
• Excellent communication skills with the ability to document, evaluate, and articulate clinical reasoning
• Comfort working in fast-paced, evolving environments with ambiguity and innovation
• Strong collaboration skills across clinical, product, and technical teams
• Passion for expanding access to mental health care through technology
• Preferred: experience applying generative AI or LLMs in a healthcare or mental health context
• Preferred: experience delivering culturally responsive clinical care

Benefits

• Competitive salary range: $106,000 – $162,500 annually (based on experience and location)
• Comprehensive health coverage including medical, dental, vision, life, and disability insurance
• Equity opportunities through discretionary restricted stock units
• Paid time off including vacation, sick leave, and company holidays
• Paid parental leave
• 401(k) plan with employer match
• Monthly technology stipend
• Access to mental health coaching and therapy services
• Well-being programs, community events, and employee engagement initiatives
• Opportunity to contribute to AI-driven innovation in mental health care
• Collaborative, mission-driven work environment focused on improving access to care

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1