Account Executive
Indexed description
You will act as a strategic partner to both private operators and public sector clients, expanding market presence while ensuring high client satisfaction and accurate CRM management.
How To Make An Impact
Strategic Sales & Cluster Development
- Cluster & Account Planning: Develop and execute a strategic plan to expand Arrive’s market presence, targeting both open parking and access control opportunities, aligned with the Cluster Playbook.
- Lead Generation: Proactively identify new business opportunities across private operators, local authorities, and land owners.
- Solution Selling: Promote a comprehensive Arrive portfolio including RingGo, parking terminals (and associated services e.g Maintenance), Insights and other upsell features.
- Business Cases: Create and present strong, data-backed business cases to stakeholders to demonstrate ACV/TCV for each upsell / renewal opportunity.
- Account Management: Build and maintain relationships with existing clients to ensure retention, high satisfaction, and account expansion.
- Pre-Sales Collaboration: Work closely with Solution Executives to effectively scope customer requirements, ensuring product market fit for our offer.
- Stakeholder Engagement: Effectively communicate with diverse stakeholders within each account, ranging from technical site Executives to C-level executives. Seeking support from senior stakeholders (e.g Head of AM, Head of BD, Commercial Director, Country Director)
- Project Management: Utilise basic project management skills to oversee the deployment of solutions, ensuring timelines are met and partners are aligned.
- Technical Consultation: Serve as the bridge between the client and internal technical teams during the implementation of MPP and P&D solutions.
- Upselling: Identify opportunities within existing accounts to expand services (e.g., adding SaaS layers to hardware contracts).
- CRM Hygiene: Ensure Salesforce is your primary tool for planning and recording your activities, with accurate customer data, pipeline opportunities, and activity logs.
- Pipeline Management: Work collaboratively with Sales Operations to enable accurate forecasting (Close dates, Expected Revenue dates) for hardware opportunities.
- Reporting: Provide regular forecasts, progress reports, and market feedback to the Country/Sales Director.
- Technical Aptitude: Basic understanding of Parking Management Systems, P&D hardware, and Garage/Gated solutions.
- Digital Tools: Proficiency in CRM software (e.g.Salesforce), Google Workspace, Business Intelligence and other sales-related tools.
- Commercial Acumen: Understand and leverage revenue mix to maximise ACV/TCV across each opportunity.
- Project Management: Ability to coordinate installations and manage partner timelines effectively.
- Contract Management: Basic understanding of legal contracting principles and process for contract execution.
- Consultative Sales: Proven track record of meeting targets through a solution-oriented approach and strong negotiation skills.
- Communication: Exceptional verbal and written communication skills; ability to present complex information clearly.
- Languages: Fluency in English
- Full UK Driving License
- Energetic, self-motivated, and results-oriented.
- Capable of working independently in a fast-paced environment while remaining a collaborative team player.
- Adaptability and flexibility to manage evolving business priorities.
- Strong problem-solving and decision-making skills.
- Education: Bachelor’s degree in Business Administration, Sales, Marketing, or a related field (or equivalent combination of education and experience).
- Minimum 3–5 years of proven experience in sales and account management.
- Experience within the parking industry, B2G or B2B sales, smart city solutions, or payment technology is preferred.
- Experience managing hybrid portfolios (Hardware + SaaS) is a distinct advantage.
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