Senior Software Engineer, Platform & Developer Experience
Indexed description
Responsibilities
- Conduct regular interviews with engineering teams to find pain points in their daily workflows and prioritize the creation of tools or architectural changes to eliminate them
- Design and implement reusable patterns using Nest.js, React.js, and TypeScript that enable other engineers to ship high-quality, performant services and interfaces by default
- Take ownership of systemic performance issues, such as optimizing slow PostgreSQL queries or refining Kafka producer/consumer patterns to ensure reliable message delivery
- Own and evolve our Kubernetes and ArgoCD configurations to ensure seamless, automated, and safe deployments across the organization
- Lead nebulous, cross-team technical challenges such as re-architecting shared libraries or evolving our service-to-service communication and drive them to a concrete resolution
- Identify "sticky" or overly complex codebases and lead the effort to refactor them into maintainable, testable, and modern modules
- Actively mentor and coach engineers across the organization, helping them level up their technical skills and understanding of our core architecture
- Research, prototype, and roll out new internal tools, libraries, or frameworks that improve CI/CD, local development, or system observability
- Introduce new frameworks or architectural shifts to the team and provide the documentation, workshops, and 1:1 support needed for successful adoption
- Lead by example in code reviews, coaching others on maintainable design, testing strategies, and system-level risk mitigation
- Communicate complex technical trade-offs effectively across functions, using empathy and self-awareness to handle conflict and align differing perspectives
- Languages & Runtimes: Node.js, TypeScript
- Frameworks: Nest.js, React.js
- Data & Messaging: PostgreSQL, Kafka, Redis, Redshift
- Infrastructure & Orchestration: Kubernetes, ArgoCD
- Monitoring: DataDog
- 8+ years of experience in software engineering with a proven track record of leading teams and providing technical direction
- Deep passion for mentorship with a history of developing the technical careers of associate and intermediate engineers
- Prior experience specifically within Platform, Infrastructure, or Developer Experience (DevEx) teams
- Deep professional expertise in the Node.js/TypeScript ecosystem, including experience scaling Nest.js backends and React.js frontends
- Hands-on experience managing containerized workloads using Kubernetes and ArgoCD
- Strong proficiency in PostgreSQL (query optimization and schema design) and Kafka (event-driven architecture)
- Proven ability to "unroll" complex legacy code and replace it with scalable, maintainable architecture
- Experience navigating high-ambiguity environments and translating vague technical frustrations into prioritized roadmaps
- Demonstrated ability to build psychological safety and trust within a team while raising the engineering quality bar
- DORA Metrics Improvement: Drive measurable improvements in Deployment Frequency, Lead Time for Changes, Change Failure Rate, and Mean Time to Recovery (MTTR)
- System Latency: Successfully optimize core services to meet strict P90 and P99 latency targets, specifically targeting slow endpoints and database bottlenecks
- Developer Velocity: Engineers ship code faster and more confidently due to the shared components, patterns, and tools you've built
- Knowledge Distribution: The broader engineering team demonstrates increased proficiency in our core stack (Nest.js, React, Kafka) through your mentorship
- Proven expertise with AWS services including MSK, RDS, EKS, S3, and Lambda
- Strong background in Redshift, encompassing schema design, ETL pipeline management, and query optimization
- Practical experience using Infrastructure-as-Code (IaC) tools like Terraform for managing large-scale cloud environments
- Hands-on experience with Redis and implementing distributed system caching strategies to resolve bottlenecks in high-throughput applications
- Proficient in Python, including libraries like Celery and SQLAlchemy
- Familiarity with serverless computing approaches
- All Remote Hires - will be required to travel to Orlando, Florida at least twice per year for Town Halls and team collaboration in addition to orientation in Orlando, Florida
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance
- Flexible Vacation
- Work From Home
- Free Food & Snacks (in office)
- Orlando, Florida (Hybrid)
- Wellness Resources
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