[BD] Senior IT Product & Service Manager (Business Workflow Platform)

Company Description

The Bosch Group is a leading global supplier of technology and services. Since the beginning of 2013, its operations have been divided into four business sectors: Automotive Technology, Industrial Technology, Consumer Goods, and Energy and Building Technology.

The Bosch Group comprises Robert Bosch GmbH and its roughly 360 subsidiaries and regional companies in some 50 countries. If its sales and service partners are included, then Bosch is represented in roughly 150 countries. This worldwide development, manufacturing, and sales network is the foundation for further growth.

Bosch Global Software Technologies Company Limited (BGSV) is 100% owned subsidiary of Robert Bosch GmbH - one of the world’s leading global suppliers of technology and services, offering end-to-end Engineering, IT, and Business Solutions.

Starting its operation from 2010 at Etown 2 in HCMC, BGSV is the first software development center of Bosch in Southeast Asia. BGSV nowadays have over 4,000 associates, with a global footprint and presence in the US, Europe, and the Asia Pacific region.

With our unique ability to offer end-to-end solutions that connect sensors, software, and services, we enable businesses to move from the traditional to digital or improve businesses by introducing a digital element in their products and processes.

Job Description

Lead the Future of Intelligent Workflow Platforms

Join Bosch Vietnam’s Global Product & Service organization to help shape next-generation workflow platforms used by 500,000+ users worldwide. Built on advanced Low-Code / No-Code technologies and evolving with AI and GenAI capabilities, our platform powers mission-critical enterprise workflows at global scale.

We are looking for a Senior IT Product & Service Manager who combines strong product leadership, technical expertise, operational excellence, and strategic execution mindset to drive platform transformation, modernization, and long-term product success. You will work closely with Product, Engineering, UX, Operations, and Business stakeholders to deliver scalable, AI-driven enterprise solutions with high reliability, usability, and business impact.

Main Responsibilities

• Product Strategy & Leadership
  • Define and drive product vision, roadmap, and strategic direction for enterprise workflow platforms
  • Lead prioritization and investment decisions balancing business value, scalability, risk, and operational efficiency
  • Drive continuous improvement, innovation, and AI-native product transformation initiatives
  • Monitor market trends, emerging technologies, and enterprise workflow best practices
• Platform Modernization & Product Delivery
  • Lead migration and modernization initiatives from legacy platforms to next-generation workflow solutions
  • Collaborate with Product, Engineering, UX, and Architecture teams to deliver scalable enterprise capabilities
  • Ensure high-quality product delivery through Agile product management and execution practices
  • Drive operational excellence, standardization, and platform optimization
• Service Management & Operational Governance
  • Ensure service reliability, platform performance, SLA alignment, and operational stability
  • Implement data-driven monitoring, analytics, and KPI tracking to support decision-making
  • Support governance, security, compliance, and risk management activities
  • Collaborate with stakeholders to ensure smooth adoption and change management
• Technical & Stakeholder Management
  • Translate business needs into clear and scalable technical and product requirements
  • Provide leadership on software architecture, cloud technologies, workflow platforms, and AI-driven capabilities
  • Manage communication, alignment, and engagement across global business and technology stakeholders
  • Collaborate with strategic vendors and technology partners to ensure long-term product and service quality
• Agile Leadership & Team Enablement
  • Promote Agile mindset, collaboration, and iterative product delivery practices
  • Empower cross-functional teams to deliver value, improve continuously, and operate effectively
  • Mentor teams and contribute to product management and operational best practices

Qualifications

Must-have:

• Bachelor's or master's degree in computer science, Engineering, or a related field.
• 10+ years of experience in technical product management, with a focus on complex systems and large-scale IT solutions.
• Deep expertise in software architecture, cloud infrastructure, and no-code/low-code platforms.
• Proven ability to lead and inspire cross-functional teams.
• Exceptional communication skills, with the ability to convey technical concepts to varied audiences.
• Proficiency in data analysis and decision-making tools.
• Experience in vendor management and working with global teams.
• Strong understanding of AI technologies and their potential applications in business settings.

Nice-to-have:

• Deep understanding of automation principles and ability to design efficient, automated workflows.
• Knowledge of emerging technologies in no-code/low-code platforms, cloud computing.
• Experience with agile development methodologies.
• Familiarity with the latest industry trends and technologies.
• Ability to work in a fast-paced and dynamic environment.
• A proactive and creative problem-solving approach.
• Strong organizational and time-management skills.

Additional Information

Why BOSCH?

Because we do not just follow trends, we create them. Together we turn ideas into reality, working every day to make the world of tomorrow a better place. Do you have high standards when it comes to your job? So do we. At Bosch, you will discover more than just work.

Benefits and Career Opportunities

• Working in one of the Best Places to Work in Vietnam and Top 30 of the Most Innovative Companies all over the world
• Join in a dynamic and fast-growing global company (English-speaking environment), with opportunity to work in global projects and being a part of innovation team contributing initiative ideas to the hi-tech world
• Onsite opportunities: short-term and long-term assignments in worldwide offices
• Engage in our diverse training programs which surely help strengthen both your personal and professionalism
• 13th-month salary bonus + attractive performance bonus (you'll love it!) + annual performance appraisal
• 100% offered salary and mandatory social insurances in 2-month probation
• 15++ days of annual leave + 1-day of birthday leave
• Premium health insurance for employee and 02 family members
• Flexible working time and working model
• Lunch and parking allowance
• Good benefits of company activities such as: football, badminton, yoga, Aerobic, team building…