Account Manager - Consumer Solutions

As an Account Manager within the Consumer Solutions team, you will be the primary point of contact for a portfolio of dynamic partners, including fintechs, marketplaces, and banks. Your mission is to ensure the successful delivery of Equifax credit scores and reports to millions of end consumers through our B2B2C partnerships. You’ll play a pivotal role in maintaining high levels of partner satisfaction by managing day-to-day account health, supporting product integrations, and identifying opportunities for service optimization. This is a high-energy role where you will learn to navigate the intersection of financial data and digital consumer experience, helping our partners empower their customers with financial clarity.

What You’ll Do

• Client-facing sales role responsible for revenue generation, customer relationship and EFX engagement within the account; demonstrates ability to expand customer/partner reliance on EFX as a trusted advisor.
• Fosters and maintains customer/partner trust by developing strong working relationships with client economic buyers, decision makers, and influencers. Drive strong pipeline development and sales execution; orchestrates EFX resources efficiently to drive sales and revenue growth of a full Equifax solutions portfolio.
• Engages on standard through semi-complex solutions in a consultative manner with buyers, decision makers, and influencers to learn their business, anticipate needs and position solutions; Delivers customer value and satisfaction across the full customer/partner lifecycle; Identifies, develops, manages, and closes customer opportunities spanning all EFX solutions; leverages resources across multiple functional areas to move opportunities forward and maintain customer satisfaction
• Manages a broad pipeline of customers, handles customer business reviews, RFI/RFP response, contracting and negotiation and account strategy and planning activities.

What Experience You Need

• Bachelor's degree and/or related Sales experience, including demonstrated experience.
• Managing the full sales cycle from initial contact to close.
• Conducting effective product demonstrations to showcase value.
• Maintaining accurate customer relationship management (CRM) system data, contributing to effective tracking and management.
• Developing compelling proposals and value-based selling strategies.
• Negotiating and closing small to mid-size deals.
• Creating detailed account and territory plans to maximize sales opportunities.
• Conducting comprehensive research on prospects to identify potential leads.
• Successfully leveraging a complex matrixed environment to achieve business objectives.
• Clearly and specifically articulating the value proposition for the customer, the role, and the product.
• Executing renewals to maintain existing client relationships.
• Applied knowledge of (or experience in) specific industry verticals.
• Tracking activity metrics to monitor performance and identify areas for improvement.
• Maintaining a high volume and activity of work effectively.

What Could Set You Apart

• Digital Product Savvy: A genuine interest in the digital fintech ecosystem and an understanding of how credit data is integrated into modern fintech user journeys.
• Operational Agility: Proven ability to manage multiple small-to-mid-sized projects simultaneously without losing sight of the details or deadlines.
• Data Literacy: You aren't just comfortable with spreadsheets; you enjoy digging into performance metrics to tell a story about how a partner’s credit product is performing.
• Customer-First Mindset: Experience in client service environment where you’ve turned a potential issue into a win for the relationship.
• Proactive Communication: The ability to simplify complex information; like explaining a credit score into clear, concise language for our partners.
• Eagerness to Learn: A self-starter attitude with a track record of quickly mastering new industries, specifically the UK's evolving credit and regulatory landscape.