Head of Account Manager

Job Purpose:

This is an exciting opportunity to join our Account Management team in Shanghai, overseeing the financial, fiscal, and administrative compliance of approximately 200 foreign-invested entities. You will lead a team to deliver high-quality, compliant, and innovative corporate services, acting as the main point of contact for clients and coordinating internal resources for all key service areas.

• Company Incorporation & Licenses Applications.

• Accounting Bookkeeping, Financial Reporting and Taxation Services.

• HR & Payroll Solutions.

• Overall Compliance & Regulatory Filings.

Key responsibilities:

• Lead the team to provide corporate services: company incorporation, licensing, accounting, tax, payroll, HR, and regulatory filings for foreign and multinational clients.
• Oversee compliance status, budget, and financial health of clients’ Chinese subsidiaries, ensuring all services meet both local and international regulatory requirements.
• Advise clients on accounting, tax, legal, HR, and compliance matters, proactively identifying risks and opportunities.
• promoting the use of digital and automation, and data analytics tools to enhance efficiency and transparency.
• Act as a bridge between clients, internal service teams, and international headquarters, ensuring smooth project delivery and high client satisfaction.
• Maintain frequent and effective communication with clients through meetings, calls, and written correspondence, responding promptly to inquiries and new requests.
• Develop business with existing clients by identifying additional service needs and expanding the scope of engagement.
• Manage, coach, and develop team members, fostering a collaborative and high-performance culture.

Qualifications & Skills:

• Bachelor’s degree or above in Accounting, Finance, Business Administration, Law, or related fields; CPA/ACCA or similar international qualifications preferred.
• 8+ years of experience in professional advisory or corporate services, with a proven track record in client-facing roles and managing service delivery for foreign-invested entities.
• Strong knowledge of Chinese and international accounting, tax, and compliance regulations; ability to interpret financial statements and regulatory requirements.
• Proficiency in Italian, English and Spanish. Mandarin is a plus.
• Strong problem-solving skills, customer-centric mindset, and attention to detail.
• Ability to manage multiple complex requests under tight deadlines, with a proactive and well-mannered approach.
• Proficient in MS Office, SharePoint, CRM systems, and basic cybersecurity principles.
• Demonstrated leadership and team management experience, with a passion for talent development and continuous improvement.

Our Office Charter

Five simple behavioural promises that will create an amazing and highly productive working environment at Hawksford.

No Hierarchy

We all have an equal right to enjoyment and use of all spaces, regardless of job level or department

Have Fun

Be happy and never be afraid to laugh, enjoy yourself, and create magic moments for others

Say Hi

The office is designed for interaction, so be proactive to build new relationships and spread positive energy on your way

Respect Everyone

We are all different, and that’s a good thing! Be patient, kind and appreciative of these differences

Be Flexible

Bring a positive attitude with you into the office, and always be receptive to change