Account Manager

The Account Manager is responsible for driving growth by managing customer and partner relationships, advancing opportunities through the pipeline, and ensuring early and effective engagement in relevant pursuits. This role blends relationship management, opportunity qualification, and disciplined pipeline execution to support both new and existing account growth.

Key Responsibilities

• Build and manage a qualified sales pipeline aligned to growth targets
• Develop and support capture strategies to improve win probability
• Identify, qualify, and advance new and existing business opportunities
• Maintain strong relationships with customers, partners, and internal stakeholders
• Coordinate across teams to ensure smooth handoffs throughout the sales lifecycle
• Support account growth through cross-sell and upsell opportunities
• Prepare opportunity assessments and recommendations for Go / No-Go decisions
• Ensure CRM data and opportunity intelligence is accurate and up to date
• Develop account and partner growth plans aligned to customer needs

Key Skills

• Strong relationship management and client engagement skills
• Consultative selling and opportunity qualification
• Analytical and structured thinking for evaluating opportunities
• Strong written and verbal communication skills
• Ability to manage multiple priorities and maintain pipeline discipline
• Collaboration and cross-functional coordination
• Experience using CRM systems (e.g., Salesforce or similar)
• Ability to assess opportunities and support capture planning

Preferred Skills & Experience

• Experience in account management, business development, or sales in consulting, professional services, or technology environments
• Experience working within structured sales or capture processes
• Exposure to proposal development or opportunity tracking
• Experience with pricing or basic financial modeling
• Experience with government or complex procurement environments
• Demonstrated success growing accounts through upsell and cross-sell strategies
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