Account Manager - Publishing Subscription Sales

The electrical grid is the largest and most complicated machine ever built. Yes Energy’s industry-leading electric power trading analytics software provides real-time visibility into the massive amount of data generated by the North American electrical grid daily. Our unique and innovative view of the data informs real-time trading decisions and mid-to-long-term investment decisions that keep utility prices low, support the energy transition, and keep the grid running. It’s both challenging work and work with a purpose.

Be a part of our successful, growing business during international transformation.

Position Summary

RTO Insider—now part of Yes Energy—is the premier intelligence source for professionals who need to understand the fast‑moving world of RTO/ISO markets. Our journalism, data, and analysis shape decisions across utilities, developers, regulators, investors, and the broader power sector. The RTO Insider business unit has three core products: RTO Insider, ERO Insider, and NetZero Insider. Each is available via an annual subscription.

We are seeking a high‑performing Account Manager to drive subscription growth, renewals, and expansion across a portfolio of influential energy‑sector organizations. If you thrive in a fast‑paced environment, love building relationships, and understand the value of premium market intelligence, this role is for you.

Position Details

• Salary range: $75,000 - $85,000 plus commission; Potential OTE up to $130,000
• Location: Remote
• Full-time
• Reporting to: Senior Vice President
• Candidate must be based in the U.S. - not accepting applications outside of U.S.

• Manage and grow a book of business across assigned account categories.
• Build deep relationships with analysts, executives, and decision‑makers who rely on RTO Insider’s reporting and Yes Energy’s market intelligence.
• Lead renewal cycles with a proactive, strategic approach.
• Identify upsell and cross‑sell opportunities across RTO Insider and Yes Energy’s broader product suite.
• Increase account penetration by understanding client workflows, information needs, and organizational structures.
• Serve as the primary point of contact for onboarding, training, and ongoing engagement.
• Partner with the larger RTO Insider team to ensure subscribers maximize the value of their access.
• Gather feedback and communicate customer insights to internal teams.
• Collaborate with the New Logo Acquisition team to transition new subscribers into long‑term, high‑value relationships.
• Participate in targeted outreach campaigns and industry events to strengthen RTO Insider’s presence.
• Maintain accurate CRM records (Salesforce) for forecasting, renewals, and account health.
• Track engagement metrics and develop account plans to ensure retention and growth.

• Bachelor’s Degree in Business, Communications, Management, Marketing or other relevant field.
• 3–5+ years of experience in account management, renewals, customer success, or subscription sales—preferably in B2B media, SaaS, or information services.
• A track record of exceeding renewal and expansion targets.
• Strong understanding of the energy industry, especially RTO/ISO markets, policy, or power‑sector stakeholders (or the ability to learn quickly).
• Exceptional communication and relationship‑building skills, including comfort engaging with C‑suite leaders, analysts, and policy experts.
• Excellent written communication skills are required.
• Strong organizational skills and a proactive, ownership‑driven mindset.
• Experience with Salesforce or similar CRM platforms and strong office/sales technology proficiency.
• Ability to travel occasionally for conferences, client meetings, and industry events.

• Stakeholder Focus – Builds and maintains strong relationships with key decision-makers, aligning solutions to customer needs and driving long-term account value and retention.
• Strategic Thinking – Identifies growth opportunities within accounts, including renewals, upsell, and cross-sell strategies, to expand subscription revenue and account penetration.
• Product & Customer Use-Case Knowledge – Demonstrates deep understanding of RTO Insider products and how customers use market intelligence to inform business decisions.
• Energy Industry & Market Knowledge – Applies knowledge of RTO/ISO markets, policy, and energy sector dynamics to engage credibly with customers and provide relevant insights.
• Effective Communication – Communicates clearly and professionally across written and verbal channels, including with senior stakeholders, to build trust and influence outcomes.
• Team Focus & Collaboration – Works cross-functionally with sales, product, and editorial teams to deliver a seamless and high-value customer experience.
• Ownership & Initiative – Takes full ownership of account portfolio performance, proactively managing renewals, risks, and growth opportunities.
• Prioritization & Time Management – Effectively manages multiple accounts, renewal cycles, and outreach efforts in a fast-paced environment.
• Customer Experience & Relationship Management – Delivers a high-quality onboarding and ongoing engagement experience to ensure customer satisfaction and retention.
• Data-Driven Account Management – Uses CRM systems and engagement data to track account health, forecast renewals, and inform account strategies.
• Operational Efficiency – Maintains accurate records, follows structured processes, and ensures consistency in account management activities.
• Curiosity & Continuous Learning – Demonstrates a strong desire to learn about the energy market, customer needs, and evolving product offerings.

Overview

ABOUT YES ENERGY

Yes Energy delivers real-time market data and electric power trading decision solutions. Over 1,000 market participants use Yes Energy solutions daily. The business is a leader in all aspects of information content collection and management, developing and delivering data and market analytics solutions. Since its inception in 2008, Yes Energy has become a trusted and respected supplier of innovative and reliable solutions focused on the needs of power market analysts, traders, and trade managers. Yes Energy has a team of over 350 amazing professionals in Boulder, CO (HQ); Boston, MA; Chicago, IL; Glendora, CA; Richmond, VA; London, United Kingdom; Auckland, New Zealand; and Bucharest, Romania.

Culture

Yes Energy has been named one of the Best Places to Work in Colorado, and we have the culture to prove it. At Yes Energy, we care about saying “Yes” to customers. We like to listen, learn, and develop our solutions in line with their needs. We think about customers as business partners, and when we help them be more successful … we are more successful, too.

Around the office, our culture is driven by some pretty fundamental values that we’re proud of:

• We love innovation and solving tough challenges;
• We are “high standards people” who combine passion and pride with hard work and rewards of all kinds-- in an ethic that is consistent across the company.
• We’re team-focused with a flat hierarchy-- we work in small teams on well-defined projects that directly impact the success of the business;
• We play to the strengths and experience of each person while each of us also works along a continuum of roles adjacent to our focus area. This presents the challenge of maintaining a broad set of skills as well as an opportunity to learn and contribute in many ways.
• We are constantly growing. Professional development happens every day and every year.

We offer highly competitive salaries and real bonuses that are achievable and that you can impact. Our benefits package is also very competitive, including medical insurance, a 401 (k) Plan with matching, flexible vacation, and flexible work schedules. Yes Energy encourages and funds investment in both formal and informal professional development.

At Yes Energy, we are dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your experience doesn’t perfectly align with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

In accordance with Colorado law, the range provided is Yes Energy’s reasonable estimate of the base compensation for this role. The actual amount may be higher or lower based on non-discriminatory factors such as location, experience, knowledge, skills, and abilities.

Yes Energy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Yes Energy complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.