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Bosch Group Smartrecruiters · Posted today

Sales Order Management Specialist

Australia Full-time Remote

Engineering Mechanical Or Industrial Engineering Smartrecruiters
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Company Description

At Bosch Rexroth, everything revolves around movement and the success of our customers. With our networked drive and control technologies as well as digital solutions, their machines and systems work efficiently, safely and powerfully. We offer components, system solutions and services for mobile and industrial hydraulic applications as well as for factory automation.   

In all areas, we value the know-how and commitment of our employees and enable dynamic careers in an international environment. 

Around 33,800 people in over 80 countries - and one corporate purpose: "We move industries to make our planet a better place." 

Do you want to make a difference? Then we look forward to receiving your application to Bosch Rexroth.

Job Description

We are seeking a proactive and detail focused Sales Order Management Specialist to join our team in Kings Park.

This role is responsible for managing customer orders from processing through to delivery, ensuring accurate coordination across supply chain, production, sales, and logistics functions. You will play a key role in maintaining customer satisfaction by proactively managing order flow, resolving delays, and supporting on time delivery outcomes.

Working closely with both internal teams and overseas suppliers, you will help drive a customer focused approach while supporting efficient operational performance.

What you will be doing

  • Sales Order Coordination: Monitor and manage open sales orders to ensure customer delivery requirements are achieved
  • Purchasing & Supply Chain Support: Create and manage intercompany purchase orders, supplier confirmations, and in transit records within SAP
  • Shipment & Logistics Coordination: Coordinate overseas shipments, update ETA information, and prepare documentation for goods receipting
  • Stakeholder Communication: Liaise with suppliers, freight forwarders, customs brokers, and internal teams to maintain strong working relationships
  • Order Expediting & Problem Solving: Support urgent customer requests, resolve system or process related delays, and identify alternate sourcing options where required
  • Customer Service & Reporting: Communicate delays or changes to customers, provide solutions where possible, and support overall customer satisfaction outcomes
  • Systems & Data Management: Maintain pricing, master data, and order related information within SAP systems
  • Cross Functional Collaboration: Work closely with demand planning, production, sales, and service teams to support operational performance and delivery targets

Qualifications

  • Experience in sales order processing, supply chain, customer service, or similar coordination roles
  • Working knowledge of SAP, ideally within supply chain, sales order management, or purchasing functions
  • Strong understanding of supply chain and order fulfilment processes
  • Intermediate Microsoft Office skills, including Excel and pivot tables
  • Strong communication skills with the ability to work across multiple teams and stakeholders
  • Strong attention to detail with good analytical and problem solving skills
  • Ability to manage competing priorities and work in a fast paced environment
  • Experience working with both internal and external customers

Additional Information

To apply, please submit your cover letter and resume through the online application link. 

Candidates that are submitted by an agency directly without prior written HR approval will not be considered, and Bosch will not be liable for any recruitment fee in these circumstances.

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