Account Manager – Ready Mix Concrete

Position Summary

We are seeking a driven and knowledgeable Account Manager to lead business development efforts across the GTA, specializing in Ready-Mix Concrete, while also offering disposal bin services. This role combines strategic sales planning, technical support, and customer relationship management to drive revenue and market share.

Key Responsibilities

Sales & Territory Management

• Develop and execute a strategic sales plan to grow market share and meet revenue targets.
• Identify, pursue, and secure new business opportunities within the GTA.
• Maintain and grow relationships with contractors, developers, municipalities, and other key stakeholders.
• Conduct regular site visits to job sites and customer locations to assess needs and provide solutions.

• Serve as the subject matter expert on Ready Mix Concrete, including mix design, specifications, and performance.
• Collaborate with technical and operations teams to ensure product quality and delivery standards are met.
• Provide on-site technical support and troubleshooting when required

• Manage a portfolio of accounts, ensuring high levels of customer satisfaction and retention.
• Negotiate pricing, contracts, and purchase orders in alignment with company policies.
• Monitor customer performance metrics such as credit, delivery efficiency, and purchasing trends.

• Support marketing initiatives including trade shows, product launches, and promotional campaigns.
• Provide market intelligence and customer feedback to inform product development and marketing strategies.
• Represent the company at industry events and professional associations.

• Maintain accurate records in CRM systems, including sales activities, forecasts, and customer interactions.
• Prepare and present regular sales reports and performance updates to management.
• Assist with accounts receivable follow-up as needed.

Education & Experience

• High school diploma required; post-secondary education in business, marketing, or construction-related fields preferred.
• Minimum 3–5 years of sales experience in construction materials, with a strong preference for Ready Mix Concrete.
• Proven ability to develop new accounts and manage a sales territory.

• Strong technical knowledge of concrete and building materials.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in Microsoft Office and CRM software.
• Ability to analyze data and market trends to inform sales strategies.
• Self-motivated, organized, and capable of working independently.

• Valid driver’s license with a clean driving record.

• Frequent travel within the GTA to visit clients and job sites.
• Exposure to construction environments, including outdoor conditions and uneven terrain.
• Occasional lifting of materials up to 50 lbs and use of personal protective equipment as required.

We pride ourselves on fostering a collaborative, customer-focused, and safety-first culture. Our team is built on integrity, accountability, and innovation, and we believe in empowering our employees to take initiative and make impactful decisions. We value:

• Teamwork and Trust: We work together across departments to deliver exceptional service and build lasting relationships.
• Continuous Learning: We support professional development and encourage employees to grow their skills and industry knowledge.
• Ownership Mentality: We take pride in our work and hold ourselves accountable for results.
• Community Engagement: We actively participate in industry associations and local initiatives to support the communities we serve.
• Respect and Inclusion: We maintain a respectful, inclusive workplace where diverse perspectives are valued.