Senior Account Manager - Brand Experience M/F/X

🚀 About PLUO

For 30 years, PLUO has been designing, manufacturing, and installing custom stands and spaces for European brands in various sectors such as automotive, pharma, tech, retail, and culture.

Based in Belgium with over 70 employees, PLUO combines creativity, technical excellence, and sustainable commitment.

🔎💻 pluo.be

Your Role

As a Senior Account Manager for the stand division, you are the primary point of contact for your clients. You combine commercial relationship management, complex project steering, and revenue development.

You work closely with internal teams and always remain focused on customer service, quality, and profitability.

You will join a close-knit and collaborative team, composed of Account Managers, Sales Coordinators, project managers, and interior designers.

Start date: As soon as possible

Your responsibilities

Sales Management and Business Development

• Manage and develop a portfolio of clients (key accounts)
• Develop revenue through prospecting and retention (Hunting and Farming)
• Attend key trade shows and events in Belgium and Europe (a few months a year, maximum 3 days per month)
• Identify market opportunities for the booth and contribute to the sales strategy

Client Relationship & Project Management

• Be the client's primary contact
• Understand brand challenges, needs, and constraints
• Ensure client satisfaction (budget, quality, deadlines)
• Manage complex projects in collaboration with: project managers / sales coordinators / design, production, and logistics teams

Organization & Follow-up

• Enter and track client files in Odoo
• Ensure administrative rigor (briefs, quotes, follow-up, CRM)
• Manage short, high-intensity periods
• Implement clear and structured reporting

On-site

• Occasional on-site presence is required for certain clients

Candidate Profile

Experience & Skills

• 8 to 10 years of B2B sales experience in event, communication agency, advertising, marketing, or similar environments
• Sales skills demonstrated by a track record
• Solid experience in pitch management and client brief taking
• Ability to quickly understand client challenges and build trust
• Ability to advocate for the client internally
• Proven experience in coordinating multidisciplinary teams on complex projects
• Driven by the desire to deliver the same quality of execution for small projects as for large-scale projects.
• Excellent ease with high-level contacts (key accounts, decision-makers)
• Strong results orientation and ability to thrive with high revenue targets

Languages

• Bilingual French / Dutch
• Good knowledge of English

Soft Skills

• Strong customer and service orientation (extra mile)
• Empathy towards client needs
• Excellent organizational skills and thoroughness
• Stress resistance and priority management
• Team player mindset (no internal competition)
• Strong interpersonal skills, senior and credible demeanor
• Autonomy, flexibility, and curiosity
• Solution-oriented

What we offer

• Contract: Permanent – 39h/week
• Fixed salary(related to experience) €4250 to €5000 gross + variable + CLA90 Bonus
• Company car + charging card
• Lump-sum expenses
• Remote work up to 2 days/week depending on assignments + flat-rate subsidies
• Mobile phone + subscription
• gift voucher based on seniority
• Meal voucher
• Outpatient & Group Assurance
• 20 days of leave + 6 RTT
• Additional leave based on seniority
• Partner store discounts
• Development plan (training & coaching)
• Fun moments: team building events & after-work gatherings
• Employee lounge
• Flextime

Why join us?

• Projects that make you say Wow, to share with pride.
• A collaborative work environment: one team player
• Real development opportunities, shaped by your ambitions.
• Inclusive teams
• An environmentally conscious company
• Our culture: positive communication and feedback culture to foster transparency and trust
• "The Monday kick-off" ritual: every Monday, we all gather with our Co-CEOs to celebrate successes and prepare for the week's challenges!

Recruitment Steps

• Your resume caught our attention! A link will be sent to you to introduce yourself via a short video
• Phone screening with Lindsay - HR coordinator
• Interview with Nathalie, your future manager, a team member & Lindsay
• Final interview in two parts with Thomas & Alain our Co-CEOs + Lisa - HR Manager

During the interview, you will be asked to present concrete client cases and answer field-oriented questions.

Interested?

HR Contact

Siega Lindsay– PLUO

Join an ambitious, human-centric, and demanding company, where client relationships and quality of execution make the difference.