Head of Business Growth Architect & Solution Consulting

Department: Consulting & Solution

Reports to: CEO / CCO / Managing Director

About Jenosize

Jenosize is a Business Growth Architect —blending business consulting, creativity, technology, data, and AI to help enterprise and public-sector organizations unlock growth and competitiveness. We deliver end-to-end impact from insight → strategy → experience → solution → GTM → implementation, supported by strong creative and tech execution capabilities.

Role Purpose

As the Head of Business Growth Architect & Solution Consulting, you will be the senior “growth architect” and trusted advisor to C-level leaders of mid-to-large enterprises. You will design integrated growth and transformation solutions that combine business strategy, technology, customer experience, creative marketing, and go-to-market execution—and ensure they work in the real world.

You will also lead and elevate all Solution Consulting and Consulting teams at Jenosize, building a scalable practice, standards, and high-performing talent.

Key Responsibilities

• C-Level Advisory & Client Leadership
• Act as a trusted advisor to CEOs/MDs/CMOs/CDOs/CIOs on growth, transformation, and competitiveness.
• Lead executive workshops and boardroom sessions to align vision, priorities, and investment decisions.
• Understand industry dynamics, client business models, and strategic pain points—then translate them into actionable plans.
• Business Growth Architecture (Strategy → Execution)
• Diagnose growth opportunities across acquisition, conversion, retention, monetization, and customer lifetime value.
• Build end-to-end growth blueprints covering:
• Value proposition & positioning
• Customer lifecycle and loyalty strategy
• Omnichannel CX & service design
• Digital ecosystem and operating model
• Experimentation & performance improvement roadmap
• Deliver practical roadmaps with milestones, governance, KPIs, and accountability.
• Integrated Solution Consulting (Business + Tech + CX + Creative + AI)
• Design integrated solutions across:
• CX/CRM/Loyalty/MarTech/CDP
• Data & analytics, measurement frameworks, dashboards
• AI use cases (personalization, automation, intelligent operations)
• Platform delivery (web/app, integrations, middleware, workflow automation)
• Creative and campaign ecosystems that drive adoption and results
• Translate business needs into solution blueprints and requirements that product/engineering teams can build.
• Commercial Leadership (Pre-Sales / Pitch / Proposals)
• Own the solutioning function in major pursuits (enterprise & government).
• Lead proposal development: scope, approach, roadmap, estimation, value case, KPIs, and risk assumptions.
• Partner with BD/Account leadership to win deals through consultative selling and executive storytelling.
• Build repeatable “solution packages” that scale across industries.
• Practice Leadership — Head of All Solution & Consulting Teams
• Lead and develop consulting and solution teams across multiple squads/projects.
• Establish standards, frameworks, templates, and QA for deliverables (strategy, CX, MarTech, AI, solution architecture).
• Build a “Solution Factory”: faster proposal turnaround, consistent quality, stronger differentiation.
• Coach and mentor senior consultants/managers; define career paths and capability building.
• Delivery Governance & Measurable Impact
• Ensure delivery excellence from strategy through implementation and value realization.
• Set project governance, risk management, and stakeholder cadence across major engagements.
• Track post-launch outcomes and drive continuous optimization with clients.

Qualifications

• 10–15+ years experience in Strategy/Management Consulting, Digital Transformation, Growth, CX, MarTech, or Solution Consulting.
• Proven ability to advise and influence C-level stakeholders in large organizations.
• Strong understanding of both business strategy and enabling technology, including CRM/CDP/Marketing Automation/Loyalty, data platforms, and AI-driven use cases.
• Demonstrated experience delivering measurable outcomes (revenue growth, conversion, retention, NPS, operational efficiency).
• Excellent communication and executive presence—structured thinking, sharp storytelling, and strong proposal writing.
• Strong leadership track record: building teams, raising quality bars, creating scalable systems.

Nice-to-Have

• Background from top-tier consulting firms (MBB/Big4) or senior strategy roles in enterprises.
• Domain experience in Retail, FMCG, Finance, Telco, Platform, or GovTech.
• Experience with ecosystem partnerships and SEA expansion.
• Strong familiarity with AI transformation strategy and practical implementation.



What We’re Looking For

• A “doer with structure”—strategic and hands-on, able to move from vision to execution.
• A systems thinker who can architect growth across business, experience, technology, and marketing.
• A leader who can build a world-class consulting & solution practice and inspire cross-functional teams.

What You’ll Gain

• A leadership seat shaping high-impact enterprise transformation work.
• The opportunity to build and lead Jenosize’s Solution & Consulting practice at scale.
• Work at the intersection of business × creativity × technology × AI with strong execution teams.
• A growth path toward Partner / MD / CCO / COO depending on impact and fit.