Senior Training and Communications Specialist
Indexed description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Training and Communications Specialist in United States.
This role is an opportunity to shape and deliver high-impact training and communication initiatives within a fast-paced professional services environment. The position blends instructional coordination, content development, and operational execution across in-person and virtual learning programs. You will play a key role in ensuring seamless training delivery by managing logistics, materials, and digital platforms while continuously improving internal processes. Working closely with trainers, vendors, and internal stakeholders, you will help enhance learning experiences and client engagement. The role also involves supporting business development efforts through proposals, presentations, and marketing content. It is well suited for a highly organized professional who thrives in a detail-driven, multi-project environment and enjoys combining communication, technology, and operations.
Accountabilities:
- Coordinate and manage training logistics for in-person and virtual events, ensuring smooth execution and resolving operational issues proactively.
- Prepare and distribute training materials, client specifications, and delivery requirements to trainers and event producers.
- Oversee external event producers, including scheduling, training, contracting, and performance coordination.
- Customize, update, and manage training content such as presentations, workbooks, role-play materials, and supporting documentation.
- Maintain version control, document management, and inventory of training materials and resources.
- Manage Salesforce data, billing information, contracts, vendor workflows, and CRM updates to ensure accuracy and compliance.
- Support digital learning platforms and tools (e.g., Adobe Connect), including updates, vendor coordination, and system maintenance.
- Contribute to business development activities such as proposals, presentations, marketing materials, webinars, and website updates.
- Analyze operational and training data using Excel to produce reports, track performance, and support decision-making.
- 4–7 years of experience in administration, training coordination, communications, or operational support roles.
- Bachelor’s degree required.
- Strong experience with MS Office Suite (Word, Excel, PowerPoint, Outlook), with advanced PowerPoint design skills preferred.
- Familiarity with Salesforce and CRM systems, as well as virtual training platforms such as Adobe Connect, Zoom, Webex, or Microsoft Teams.
- Excellent written and verbal communication skills, including proofreading, editing, and proposal writing.
- Strong organizational and project management skills with the ability to handle multiple priorities and deadlines.
- Ability to work independently while thriving in a collaborative, fast-paced, client-focused environment.
- Analytical mindset with the ability to interpret data and produce clear reports and insights.
- High attention to detail, adaptability, and a proactive approach to process improvement.
- Competitive salary based on experience and location
- Performance-based annual merit increases and bonus eligibility
- Comprehensive medical, dental, and vision insurance
- 401(k) retirement savings plan
- Paid time off and holidays
- Flexible and hybrid/remote work arrangements depending on role and location
- Professional development opportunities in a collaborative environment
- Exposure to innovative training, communication, and digital learning initiatives.
Requirements:
Benefits:
Create a free Caio profile to unlock the full index and keep your job-search signal for future recommendations.
Unlock free search