Director of MRO and PD Services

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director of MRO and PD Services in United States.

This is a high-impact leadership opportunity for a commercially driven professional with deep expertise in manufacturing services, operations, and business development. In this role, you will lead the strategic growth of Maintenance, Repair & Operations (MRO) and Product Development (PD) services across a fast-paced and innovation-focused environment. You will oversee revenue growth initiatives, strengthen customer relationships, and guide cross-functional teams to deliver scalable and high-quality service solutions. The position combines strategic planning, operational leadership, and customer engagement to drive long-term business value. You’ll work closely with commercial, engineering, and operational stakeholders while shaping go-to-market strategies and improving service delivery performance. This role is ideal for a leader who thrives in dynamic environments and is passionate about helping organizations innovate faster and more efficiently.

Accountabilities:

• Lead the overall strategy, growth, and P&L management for MRO and PD Services, ensuring profitability, customer retention, and long-term market expansion.
• Identify and develop new service-based business opportunities within existing accounts and emerging markets to support revenue diversification.
• Collaborate with Sales, Marketing, Product, and Engineering teams to position service offerings as strategic differentiators in the marketplace.
• Build and maintain executive-level relationships with enterprise customers, OEMs, distributors, and technology partners.
• Oversee operational execution by implementing scalable service delivery processes, improving efficiency, and ensuring high-quality project outcomes.
• Translate customer insights and market feedback into actionable improvements, new service concepts, and enhanced customer experiences.
• Lead, mentor, and develop high-performing teams while fostering a culture of accountability, collaboration, innovation, and continuous improvement.
• Drive operational excellence through process optimization, digital enablement, and lifecycle support initiatives.

Requirements:

• Bachelor’s degree in Engineering, Business, or a related field; MBA preferred.
• 10+ years of experience in commercial leadership roles within manufacturing, industrial services, supply chain, or B2B technology environments.
• Proven track record of growing service-based revenue streams and managing P&L responsibilities successfully.
• Strong understanding of MRO operations, product development services, customer lifecycle management, and operational strategy.
• Demonstrated expertise in pricing strategy, forecasting, business modeling, and financial analysis.
• Excellent leadership, negotiation, communication, and relationship management skills with the ability to influence executive stakeholders.
• Experience leading cross-functional teams and driving strategic alignment between commercial and operational functions.
• Ability to thrive in a fast-paced, highly collaborative, and innovation-driven environment.

Benefits:

• Competitive salary range of $175,000 – $190,000 annually.
• Comprehensive medical, dental, and vision insurance coverage.
• 401(k) retirement savings plan.
• Monthly virtual work stipend covering internet, wellness, travel, pet care, and related expenses.
• Annual education and professional development stipend.
• Paid parental leave and paid volunteer days.
• Remote work flexibility across eligible U.S. states.
• Home office setup support including laptop, monitor, standing desk, chair, and ergonomic equipment stipend.
• Collaborative and inclusive work culture focused on innovation, growth, and continuous learning.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1