Telstra
Himalayas · Posted 4d ago
Conversation Journey Lead
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Indexed description
We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network. As Conversation Journey Lead, you will lead the design, orchestration, and optimization of AI-powered conversational journeys across sales, service, and customer success.
Requirements
- Journey Design & Orchestration
- Cross-Domain Enablement
- Performance Optimization
- Channel Expansion
- Compliance & Governance
- Stakeholder Influence
Benefits
- Performance-related pay
- Access to thousands of learning programs
- Purchased annual leave scheme
- Additional Telstra day off
- Additional 30% off Telstra products and services
- Toolkit provided
Originally posted on Himalayas
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