Field Application Engineer
Indexed description
Principal Responsibilities
- Proactively develops and implements the technical sales account penetration strategy in each market presenting new products and technologies to current and potential customers; develop knowledge to uncover, understand, compare, and contrast the solutions (pre-component selection). Provide valuable participation in supplier/customer design review.
- Good understanding of customer needs relative to product(s), technology, direction, competition, design process and design cycle.
- Identify and develop relationships with all key technical decision makers and influencers in each account.
- Discover design requirements from the system level down to each individual element collaborating with the design, production and/or engineering departments to develop/execute technical strategies that help solve customer design challenges.
- Market supported lines to sales team by driving adoption of advocated solutions, with supplier partners, that meet customer needs and lead to increased design activity, design wins and sales growth.
- Proactively provides general application and product level sales training, proactively align with sales team in securing business. Communicate account calls with suppliers, account managers and/or inside sales.
- Identifies and tracks largest design opportunities from concept to production, utilizing all supplier resources to assure greatest potential for success.
- Creates presentations and other sales tools to enhance technical value and become a "trusted advisor" to both internal and external customers.
- Manages the product from beginning to end which involves communication and in-depth consultation with customers, sales and vendors.
- Research major industry players to be able to communicate to internal and external customers industry trends and directions.
- A thorough understanding of product lifecycles and the ability to design a full solution based on the customers expectation of product performance, lifecycles and total costs.
- Attend internal and external technical training to complete and maintain certification as necessary.
- Other duties as assigned.
- General awareness of business, financials, products/services and the market. Developing basic knowledge of the industry and sales environment
- Works within an assigned territory/account, product/services or sales process with limited complexity; typically assigned accounts/opportunities with limited size. Follows existing procedures and established sales processes to sell standard products/services.
- Relies on manager to provide planning & manage resources. Has limited authority/ opportunity to set and negotiate product/service terms.
- Collaborates with internal team and support functions. Has limited direct contact with clients; may work independently or partner with other sales professionals
- Works within an assigned area or account base on small to moderately-sized accounts/opportunities with limited complexity.
- Minimum experience required is typically less than 2 years with bachelor's or equivalent.
- Bachelors degree or equivalent experience from which comparable knowledge and job skills can be obtained.
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