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BASF Linkedin · Posted 3mo ago

Manager, Order to Invoice (OTI)

Taiwan

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Indexed description

  • Strategic business engagement:
  • Participate in the development and implementation of G-EDM's business strategy, process improvements, and digitalization initiatives.
  • Enhance business competitiveness by introducing new concepts and establishing expert networks.
  • Advocate for process improvements and digitalization to relevant stakeholders.
  • Process Improvement & Digitalization - NGBA steering & associated improvements:
  • As the global point of contact for G-EDM Order to Invoice (OTI) processes, lead & participate in the development, optimization and automation of processes related to OTI domain.
  • Guide Customer Service Leads across countries to define the NGBA end-state solution and finalize process models.
  • Conduct regular analysis of existing processes and IT environment for further development.
  • Change Management - Technical & Organizational:
  • Identify global/country specific features and enable NGBA workshops for Order to Invoice (OTI).
  • Drive role-based training for users across G-EDM.
  • Develop user documentation, process descriptions, guidelines, and procedural instructions.
  • Stakeholder Management & Global Coordination:
  • Provide updates to key stakeholders on NGBA implementation progress, achievements, and improvements in Order to Invoice (OTI).
  • Represent G-EDM in business experts' communities and NGBA forums for Order to Invoice (OTI) topics.
  • Build internal G-EDM Order to Invoice (OTI) expert community.
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