Facilities Manager

Facilities Manager - JLL

What this job involves: The Facilities Manager will be the single point of contact responsible for facilities management, assisting the Sr. Facilities Manager and/or the Account Leader with the delivery of quality facility management services. This role will coordinate and manage tenant requirements and service delivery to ensure satisfaction.

What your day to day will look like:

• Support Sr. Facilities Manager and Account Lead in implementing short and long-term client goals and projects
• Develop innovative programs and processes to reduce operating costs and increase productivity in collaboration with leadership and clients
• Manage monthly, quarterly, and annual reporting requirements and maintain accurate facilities records per client policies
• Oversee work assignments and performance of building technicians, vendors, and contractors to deliver expected service levels within budget
• Develop and manage capital and expense budgets through close interface with client representatives
• Ensure client satisfaction by providing seamless leadership and maintaining positive relationships between real estate organization and facilities
• Prepare operating budget reports, monthly forecasts, and variance analyses; recommend capital improvements
• Achieve Key Performance Indicators as defined in annual performance plan and client Performance Agreement
• Manage contractor compliance with all client and JLL policies regarding service delivery, safety, and regulatory requirements
• Share innovations and best practices with JLL Facilities Management to drive continuous improvement

Required Qualifications:

• Bachelor’s degree or equivalent work experience in Facilities Management with management/technical emphasis.
• Minimum 5 years of facilities management experience, with at least 2 years supporting financial services, banking, or similarly regulated environments
• Proven ability to manage multiple vendors and contractors while maintaining quality control and budget accountability
• Excellent client relationship management skills with ability to communicate effectively with C-suite executives and technical teams
• Proficient in MS programs such as Excel, PowerPoint, Outlook, and CMMS

Preferred Qualifications:

• Professional certifications such as CFM (Certified Facility Manager), FMP (Facility Management Professional), or PMP (Project Management Professional)
• Experience managing facilities within large corporate banking headquarters or data center environments

Location: New Hyde Park, NY