Ashby
Himalayas · Posted 1mo ago
Manager of Strategic Customer Success
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Indexed description
Ashby is seeking a Manager of Strategic Customer Success to lead a team of CSMs in serving the company's largest and most complex customers. The role involves helping the team navigate the nuances of enterprise partnerships, building scalable processes, and advocating cross-functionally to deliver exceptional outcomes for customers.
Requirements
- Team Leadership & Coaching
- Customer Journey Expertise
- Up Market Motion
- Operational Mindset
- Cross-functional Collaboration
- Problem-Solving Orientation
- Data-Driven
- Customer-First Thinking
- Lifecycle Awareness
Benefits
- Competitive compensation
- 10-year exercise window for stock options
- Unlimited PTO with four weeks recommended per year
- Twelve weeks of fully paid family leave
- $100/month education budget
- Extended health benefits
- Generous equipment, software, and office furniture budget
Originally posted on Himalayas
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