Instructional Services Coordinator - College of Nursing

The College of Nursing invites candidates to apply for an Instructional Services Coordinator position. Under the direction of the Nursing Clinical Education Center (NCEC) Co-Director, the Instructional Services Coordinator is responsible for the functioning, operation, and support of all learning activities in the NCEC, located within University of Iowa Health Care. This position supports NCEC learners by producing clinical learning spaces directed by the NCEC College of Nursing faculty. This position also supports supply management and ensures the operation and maintenance of all NCEC equipment, including high fidelity simulators, computer systems, audio-visual systems, and medical equipment. Responsibilities include problem-solving routine technology issues with center equipment and providing technical and operational guidance to clients, both internal and external, to support their simulated learning activities. This position will require work outside of the 8 am to 5 pm workday depending on student learning needs.

Key Areas Of Responsibilities

Instruct, train, consult, support

• Review simulation activity supply lists, ask clarifying questions, and collaborate with faculty and staff to procure and organize consumables for all learning activities.
• Use software that supports simulation activities, including Muse, TouchPro, VitalSim, SimPad, UNI, audio-visual, and communications software.
• Prepare simulation spaces and equipment for simulation staging by reviewing the scenario, script, and computer operator roles, reviewing the activity's learning objectives, and asking clarifying questions of faculty.
• Input data into a simulated electronic health record from instructions provided by faculty.
• Set up and tear down simulation activities (stage patient care settings with appropriate medical supplies and moulage).
• Provide faculty with basic technical trouble shooting support in the classroom and simulation spaces when using software such as Microsoft Office, Zoom, ICON/Canvas, etc.
• Train and support NCEC users to safely operate simulation and other equipment.
• Act as a simulated patient, using a script to portray a patient. Training will be provided to assume roles as a simulated patient.

Facilities/technology management

• Keep the learning environment clean, organized, and functional for learners.
• Identify facility maintenance and A/V needs to alert the appropriate entity when fixes are needed.
• Operate and maintain complex equipment, requiring specialized knowledge and skills such as task trainers and simulation manikins.
• Provide routine cleaning and preventative maintenance of training equipment.
• Diagnose, troubleshoot, and problem-solve issues with simulators, equipment, and classroom technologies.
• Consults with manufacturer technical support as needed; repair simulators or facilitate repair by the manufacturer.
• Coordinate the check-in and check-out of NCEC simulation equipment, including training in the proper use of the equipment at check-out and inspection and cleaning at check-in.

Operational management (Financial and Administrative)

• Support outreach activities, including facility tours, recruitment events such as Hawkeye Visit Days, STEM activities, and philanthropic visits.
• Using NCEC processes, maintain inventory, order, and organize supplies, equipment, consumable supplies, and services. Serve as the 'receiver' of goods.
• Provide input for purchasing materials related to operations.
• In conjunction with NCEC Co-Director and NCEC Manager, assist in monitoring accounts and expenditures.
• Provide input into the revisions of NCEC policies and procedures, as directed by the NCEC Executive Committee.
• Use the room booking software, views, creates, and edits reservations in collaboration with the NCEC Co-Director, NCEC Manager and other NCEC users

About The College Of Nursing

The University of Iowa College of Nursing is a top-ranked, nationally recognized institution that prepares nurses for clinical practice, research, and healthcare leadership, with a rich history dating back to 1898. The college offers comprehensive BSN, MSN, and DNP programs, leveraging advanced simulation labs and a partnership with the University of Iowa Health Care to provide rigorous, evidence-based education. Graduates of the program are sought after as highly skilled professionals who have received rigorous education of the highest quality.

To obtain the full job description including key areas of responsibility, technical competencies, and desirable qualifications, please contact [email protected]

Required Qualifications

• Bachelor’s degree in a health science or related discipline preferred; equivalent education and/or relevant professional experience will be considered.
• Demonstrated skills to troubleshoot and investigate operational difficulties with medical, computer, and/or audiovisual equipment.
• Strong written and verbal communication skills, and interpersonal skills: demonstrated by the ability to effectively transmit, receive, and accurately interpret ideas, information and needs through appropriate communication methods and behaviors to provide excellent customer service and maintain working relationships.
• Demonstrated ability to interact positively with a variety of users from various backgrounds.
• Proficient in computer software applications such as Microsoft Office Suite and Zoom.
• Ability to lift, push, or pull 40 pounds occasionally and frequent 15-pound lift/push/pull in related tasks. Use of assistive equipment to move heavy materials or mannequins is expected.
• Demonstrated ability to manage complex scheduling and balance multiple competing requests for resources.
• Demonstrated ability to work efficiently in a complex learning environment where disruptions to workflow are common.
• This position will require work outside of 8 am to 5 pm workdays. Candidates must have a high degree of scheduling flexibility. Work hours may vary from week to week and may include early mornings or evenings based on learning activities.

Desired Qualifications

• Familiarity with health care setting
• Basic knowledge of medical terminology, anatomy, and physiology.
• Previous experience with clinical simulation equipment or other complex technological devices.
• Previous work experience in an academic environment and/or academic healthcare environment.
• Knowledge of University of Iowa Hospital and Clinics policies, procedures, and regulations.

Application Details

In Order To Be Considered For An Interview, Applicants Must Upload The Following Documents And Mark Them As a “Relevant File” To The Submission

• Resume
• Cover Letter

Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process. For questions, contact Adrian Cunningham at [email protected].

Benefits Highlights

Regular salaried position. Pay Level 3A. Located in Iowa City, Iowa.

Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans.

For more information about Why Iowa? Click here.

About Iowa

Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success. Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance. Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation. Join us in making a difference at a leading Big Ten university and premier public research institution.

Additional Information

• Classification Title: Instructional Serv Coordinator
• Appointment Type: Professional and Scientific
• Schedule: Full-time
• Work Modality Options: On Campus

Compensation

• Pay Level: 3A

Contact Information

• Organization: College of Nursing
• Contact Name: Adrian Cunningham
• Contact Email: [email protected]