Director of Sales & Marketing

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About Our Property

Welcome to The Mission Inn Hotel & Spa, a legendary property in the Pyramid Global Hospitality portfolio located in the heart of Riverside, California. Featuring 238 guest rooms and over 160,000 sq ft of meeting and event space, this AAA Four-Diamond, National Historic Landmark spans an entire city block and offers a truly unique and dynamic environment for hospitality professionals.

At The Mission Inn Hotel & Spa, we are proud to deliver exceptional service within a setting rich in history and architectural beauty. As a member of our team, you’ll be part of a community-driven environment where collaboration and connection are at the core of everything we do. Our work is purpose-driven, rooted in preserving the legacy of this iconic property while creating meaningful experiences for every guest.

We offer a wide range of opportunities across multiple departments, including guest services, food and beverage, housekeeping, sales and events, and more. Whether you are beginning your career or looking to grow within the industry, you’ll find a supportive culture where your contributions are impactful and recognized.

Joining our team means becoming part of a people-first culture where your development and success are a priority. If you’re ready to build your career at an iconic destination known for its history, scale, and influence, we invite you to explore opportunities at The Mission Inn Hotel & Spa and apply today.

What You Will Have An Opportunity To Do

The Director of Sales & Marketing (DOSM) is responsible for leading the commercial strategy of the iconic Mission Inn Hotel & Spa, driving revenue growth across all segments including rooms, catering, events, and ancillary outlets. As a key member of the executive leadership team, this role oversees sales, marketing, revenue strategy alignment, and public relations to maximize market share and profitability.

Given the independent nature of the property, the DOSM will play a highly strategic and hands-on role, shaping the hotel’s positioning, brand voice, and go-to-market strategy without the constraints of a major brand platform.

• Develop and execute a comprehensive sales and marketing strategy aligned with ownership goals
• Partner with the General Manager and Director of Finance to drive total revenue performance and profitability
• Position the hotel effectively within the competitive Southern California luxury and historic hotel market
• Lead weekly revenue and strategy meetings, aligning sales, marketing, and revenue management efforts
• Oversee all sales segments including group, transient, corporate, leisure, and catering
• Drive group and event business leveraging the hotel’s historic event spaces and destination appeal
• Maintain strong relationships with key accounts, travel partners, and local/regional organizations
• Set and achieve revenue goals, pace targets, and segment mix optimization
• Lead the development of integrated marketing campaigns across digital, social, and traditional channels
• Define and elevate the property’s brand positioning as a historic luxury destination
• Oversee website performance, SEO/SEM, content strategy, and online reputation management
• Partner with agencies and vendors to execute high-impact campaigns and promotions
• Work closely with revenue management to optimize pricing, inventory, and channel strategy
• Monitor market trends, competitive set performance, and demand patterns
• Ensure alignment between sales initiatives and revenue management strategy
• Oversee PR strategy, media relations, and influencer partnerships
• Position the hotel as a premier destination for weddings, events, and leisure travel
• Build relationships within the local Riverside community and tourism organizations
• Lead, mentor, and develop the sales, marketing, and events teams
• Foster a high-performance, collaborative culture focused on accountability and results
• Establish clear goals, KPIs, and performance expectations

• Bachelor’s degree in Hospitality, Marketing, Business, or related field
• 5–10+ years of progressive sales and marketing leadership experience in hospitality
• Prior experience as a Director of Sales & Marketing or Assistant Director in a full-service or luxury hotel
• Strong background in group, catering, and event-driven revenue environments
• Experience working in independent or lifestyle hotels strongly preferred
• Proven track record of driving revenue growth and market share

$180,000

$190,000

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.