Sales Leader (Part-time key holder)
Indexed description
The Part-time Sales Leader Duties To Include
- Creating and maintaining a warm, inviting, easy-to-navigate shopping environment.
- Building and sharing expertise on products, promotions, services, and brand rewards programs – relevant and customized to the unique and wide range of shopper needs, relationships, and occasions.
- Helping and affirming customers in finding the perfect card and gift solutions to fulfill their missions of caring and connecting.
- Sharing and showcasing stories and communities of caring to reinforce the cycle of kindness.
- Making the interaction easy and convenient for shoppers by effectively handling store operations -- product replenishment & merchandising, ringing sales, processing shipments, managing inventory, fulfilling Hallmark.com orders, doing curbside deliveries, etc.
- Delivering an exceptional consumer shopping experience that leaves guests feeling inspired, enabled, affirmed, and eager to return.
- Working as a team to help meet the sales goals for the store by ensuring each customer leaves with everything they needed and a few things they didn’t know they needed!
- At least 18 years of age with ability to meet work permit requirements, if applicable.
- Ability to work a flexible schedule that meets the needs of the business, including, events, holidays, evenings and weekends.
- Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds, e.g., fixture parts and cartons.
- High school diploma or equivalent.
- One or more years of previous experience in (specialty) retail, sales or customer service.
- Strong customer-focused engagement and consultative selling skills.
- Ability to communicate effectively with customers and employees.
- Strong sense of urgency, flexibility and willingness to adapt to change.
- Ability to receive feedback and take action when appropriate.
- Proficiency and comfort using a computer and other technology.
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