Human Resources Generalist

First Supply, a fifth-generation family-owned company, has served the Upper Midwest for over 125 years. Guided by our Employee Value Proposition, Where Tradition Meets Innovation, we foster a workplace where people learn, grow, and contribute to a company that values its heritage while embracing progress. Our teams take pride in supporting customers and communities, creating meaningful work and rewarding careers every day.

Under the overall direction of the Human Resources Business Partner, the Human Resources Generalist plays a key role in supporting the full employee lifecycle, with a strong emphasis on hourly position recruitment, onboarding, training coordination, and employee retention initiatives. This role partners closely with on-site operations leaders to attract, develop, and retain a high-performing hourly workforce while ensuring a positive employee experience.

Responsibilities

• Manage full-cycle recruitment for hourly positions (sourcing, screening, interviewing, offer process).
• Partner with hiring managers to understand workforce needs and hiring timelines for hourly positions.
• Ensure a positive candidate experience throughout the hiring and onboarding process.
• Lead and coordinate new hire onboarding for hourly employees at designated location/s.
• Ensure all required documentation and compliance requirements are completed timely and accurately.
• Partner with managers to implement structured onboarding plans for new hires.
• Coordinate and track mandatory training programs.
• Assist with development of training materials for hourly team as necessary.
• Collaborate with leadership on development solutions when training gaps have been identified.
• Conduct stay interviews to identify retention risks and engagement opportunities.
• Support employee recognition and engagement initiatives.
• Act as a resource for employee relations matters, escalating as appropriate.
• Provide guidance to managers on HR policies and best practices.
• Other duties/responsibilities as assigned.

Qualifications

• Bachelor’s degree in human resources, business administration, or related field preferred.
• 2–5 years of HR experience, with significant experience in hourly recruiting.
• Experience supporting frontline or operations-based environments (manufacturing, distribution, retail, healthcare, etc.) preferred.
• Strong recruiting and sourcing skills for hourly populations.
• Ability to build relationships with frontline leaders and employees.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to manage multiple requisitions simultaneously.
• Data-driven mindset with ability to analyze turnover and recruiting metrics.
• Knowledge of employment law and HR compliance.
• Proficiency in HRIS and Applicant Tracking Systems (ATS).

About First Supply

First Supply® is a leading main channel wholesale distributor, providing industrial customers and building contractors with an extensive line of products and services. We offer a wide range of manufacturer product lines across the plumbing, heating, air conditioning, builder, waterworks, pump/well & septic, industrial, and municipal markets. Headquartered in Madison, Wisconsin, First Supply has more than 700 employees across 29 operating facilities serving Wisconsin, Minnesota, Iowa, Illinois, and Michigan.

First Supply also owns and operates 18 Kitchen & Bath Stores across five Midwestern states under the Gerhard's Kitchen, Bath & Lighting and KOHLER® Signature Store by First Supply brands. Gerhard's is the largest, most versatile kitchen and bath store in the Upper Midwest, offering a wide variety of styles—from contemporary to traditional—along with unmatched service. The KOHLER Signature Stores are immersive kitchen and bath showrooms that provide a distinguished experience where designers and homeowners can get hands-on with hundreds of exclusive KOHLER products.

With a 128-year legacy and a people-first culture, First Supply is committed to building a workplace where employees feel valued, supported, and inspired to grow their careers. That commitment has earned national recognition, including a spot on USA Today’s 2024 Top Workplaces in the USA, as well as honors as a Woman-Led Top Workplace and an Industry Top Workplace for Distribution.

First Supply LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.