Account Manager (UK & Ireland)

We don’t just build technology. We build hope for everyone dealing with Cancer.

At Elekta, we believe every individual deserves access to the best cancer care. That’s why we’re committed to developing innovative solutions that make precision radiation therapy and radiosurgery more effective, efficient, and accessible. If you're passionate about making a meaningful impact, we invite you to bring your expertise and energy to our team.

What You’ll Do At Elekta:

We are seeking a motivated and customer‑centric commercial professional to drive growth, strengthen partnerships, and represent Elekta’s full Oncology portfolio across their assigned territory. This role combines commercial strategy, customer insight, and hands‑on execution to help shape Elekta’s market presence and deliver outstanding customer experiences.

This is a home‑based role located in the south of England, offering flexibility while maintaining strong engagement with customers across the territory. The position requires regular travel to customer sites, competitor locations, and internal meetings, so the ideal candidate will be well‑situated to cover the region efficiently while working remotely as their primary base.

Commercial Objectives

• Identify and analyse business‑volume opportunities across your territory.
• Develop commercial action plans (validated by commercial management) and execute them to achieve defined business objectives.
• Qualify customer needs across the full Elekta portfolio, collaborating with internal experts to ensure tailored, high‑quality responses for each segment.
• Build and manage initiatives to grow recurring revenue—including upgrades on the installed base and service orders.
• Lead customer satisfaction efforts, coordinating responses and follow‑up actions with after‑sales service, project managers, and other stakeholders.
• Provide accurate figures during opportunity reviews and generate reliable External and Soft Radiotherapy forecasts.

Offers & Proposal Management

Technical Offers

• Use product and technical knowledge to shape strong commercial offers.
• Oversee the preparation of technical files with Product Management and monitor progress in CLM to ensure timely completion.

Financial Offers

• Take full ownership of quote creation and review in Oracle CPQ, ensuring compliance with pricing guidance from Marketing and Sales Management.
• Customer Visits & Market Engagement
• Conduct regular visits to customer sites to support maintenance, gather insights, monitor needs, and reinforce satisfaction.
• Visit competitor installed bases to anticipate purchase decisions and document all visits in detailed reports shared with Sales and Marketing.

Marketing & Market Intelligence

• Participate in congresses and identify opportunities within the sector.
• Maintain up‑to‑date customer and prospect listings in CLM.
• Share customer expectations for RT/SRS solutions with Marketing.
• Analyse competitor offerings and strategies to support informed commercial decisions.

What You’ll Bring:

• Bachelor’s degree in a clinical, scientific, or business-related field (or equivalent experience)
• Background in physics, dosimetry, or medical imaging, or strong knowledge of hospital information systems
• Solid experience within the medical devices industry, ideally with exposure to MR imaging, radiotherapy, radiosurgery, and clinical workflows
• Proven sales and negotiation experience, particularly within capital equipment or medical devices, with a strong drive to win complex deals
• Experience working across geographically dispersed territories
• Ability to work both strategically and operationally, engaging confidently with stakeholders at all levels—from clinicians and medical physicists to senior leadership (C-level)

What You’ll Get:

In this role, you will work for a higher purpose; hope for everyone dealing with cancer, and for everyone regardless of where in the world, to have access to the best cancer care. In addition to this, Elekta offers a range of benefits.

• Up to 25 paid vacation days (plus bank holidays)
• Holiday Purchase Scheme
• Private Medical Insurance
• Attractive Employer Pension Contribution Package
• Cycle to work scheme
• Life Assurance
• Onsite subsidized restaurant, offering budget-friendly dining
• Love electric (Electric vehicle salary sacrifice scheme)

Hiring process:

We are looking forward to hearing from you! Apply by submitting your application and résumé in English, via the “Apply” button.

For questions, please contact the Talent Acquisition Partner responsible, [email protected]. We do not accept applications through e-mail.

We are an equal opportunity employer

We are an equal opportunity employer. We evaluate qualified applicants without regard to age, race, colour, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic.