Project Manager

We are seeking a skilled and detail-oriented Salesforce Administrator to join our project-driven organization. The ideal candidate will be responsible for managing, maintaining, and optimizing our Salesforce platform to support business processes and drive organizational efficiency.

Key Responsibilities:

• Configure and maintain Salesforce system settings, user profiles, and security permissions
• Create and manage custom objects, fields, validation rules, and page layouts
• Design and implement workflow rules, process builder flows, and approval processes
• Develop and maintain comprehensive reports and dashboards
• Manage user access, permissions, and system roles
• Perform data quality management, including data imports, cleanups, and deduplication
• Provide user support and training for Salesforce platform
• Coordinate with internal teams to understand and implement business requirements
• Troubleshoot system issues and provide technical guidance
• Maintain system documentation and best practices

Requirements:

• Minimum 4 years of experience with Salesforce
• At least 2 years of experience as a project manager
• Proven proficiency in advanced project management techniques
• Experience managing complex, multi-faceted projects
• Strong understanding of Salesforce Service Cloud and Sales Cloud
• Demonstrated ability to develop and implement effective project strategies

Required Skills:

• Exceptional team collaboration capabilities
• Strong self-learning and adaptive mindset
• Advanced analytical and strategic thinking
• Ability to perform effectively under pressure
• Flexibility and systemic approach to problem-solving
• Excellent communication and stakeholder management

Preferred Qualifications:

• Additional Salesforce certifications
• Knowledge of integration development
• Familiarity with SOQL
• Advanced project management certifications