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Lingo-nova Linkedin · Posted 4mo ago

Travel Consultant (Danish Speaking) Latvia - REMOTE / Onsite

Kaunas, Kaunas, Lithuania

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Indexed description

About The Role

We are looking for a Danish-speaking Travel Consultant to join an international travel support team. In this role, you will assist customers with travel-related inquiries while delivering high-quality customer experience in a dynamic and fast-paced environment.

Key Responsibilities

  • Handle inbound customer inquiries related to travel bookings, reservations, changes, and cancellations
  • Provide accurate and timely travel information via phone, email, and/or chat
  • Assist customers with itinerary changes, refunds, and special requests
  • Ensure a high level of customer satisfaction by delivering professional and friendly support
  • Follow internal procedures, quality standards, and service-level agreements (SLAs)
  • Escalate complex cases when needed and ensure proper follow-up
  • Accurately document customer interactions in internal systems
  • Collaborate with internal teams to ensure smooth customer experience

Candidate Profile

  • Fluency in Danish and good command of English
  • Strong communication and customer service skills
  • Availability to work flexible schedules, including weekends

Compensation & Benefits

  • Salary: €1,900 gross/month
  • Bonus: Up to €250/month
  • Contract Type:
    • Full-time
    • Part-time (minimum 50% / 20 hours per week)

Apply now and take the next step in your international career as a Danish-speaking Travel Consultant!
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