Business Development Manager ( Commercial Division )

Role Purpose

The Business Development Manager is responsible for

driving Jadeer Logistics’ commercial growth agenda across all core service

lines—Freight Forwarding, Customs Clearance,

Transport, Container Terminal Handling, ISO Tank Depot, and Warehousing &

Distribution.

This role focuses on identifying new market opportunities, developing strategic

partnerships, managing key accounts, and ensuring revenue expansion aligned

with Vision 2030 logistics transformation

objectives and Jadeer’s growth roadmap.

Key Responsibilities

• Strategic Growth & Planning

Develop and implement

multi-year business development strategies aligned with Jadeer’s corporate

objectives and market expansion roadmap.

Translate the company’s Vision 2030-aligned logistics strategy into actionable commercial plans per service

line.

Conduct market and competitor analysis to identify new business opportunities in B2B, industrial, and SME segments.

Build annual revenue andmargin targets for each business unit (Freight, Transport, Terminal, ISO Tank,

Warehousing).

• Business Development Execution

Lead pipeline generation and conversion across domestic and regional markets (KSA, GCC).

Establish and maintain long-term partnerships with ports, free zones, industrial cities, and global forwarders.

Oversee tendering, proposal development, and contract negotiations ensuring profitability and compliance.

Develop customer segmentation strategies—Institutional, Strategic, and SME—and tailored

commercial offers.

• Cross-Functional Integration

Collaborate closely with Operations, Finance, and Compliance to ensure commercial

feasibility and service readiness.

Align BD activities with operational capacity (fleet, warehousing, depot readiness, manpower, and

systems availability).

Support digital enablement of BD processes through CRM systems, dashboards, and performance KPIs.

• Customer Relationship & Retention

Develop account management frameworks ensuring high retention and recurring revenue.

Conduct regular customer business reviews to track satisfaction and cross-sell opportunities.

Resolve escalated client issues in collaboration with operational and compliance teams.

• Performance Monitoring & Reporting

Track and report BD performance through KPIs: pipeline value, conversion ratio, new client revenue,

gross margin growth, and customer retention rate.

Prepare periodic reports and market intelligence updates for management.

Lead BD team meetings, performance reviews, and pipeline forecasts.

Core Competencies

Strong commercial acumen and financial analysis skills.

Deep understanding of end-to-end logistics operations (transport, forwarding, warehousing, ISO tanks,

terminals).

Strategic thinking with hands-on business execution.

Negotiation and stakeholder management excellence.

Customer-centric mindset with solution-based selling approach.

Strong analytical and presentation capabilities.

Digital proficiency (CRM, Power BI, TMS/WMS/DMS integrations).

Qualifications & Experience

Bachelor’s degree in Logistics, Business Administration, or Supply Chain

Management (Master’s preferred).

Minimum 8–12 years of progressive experience in logistics, freight forwarding, or supply chain

business development.

Proven track record in achieving revenue and profitability targets across multiple logistics services.

Experience in leading a BDteam and coordinating with cross-functional departments.

Familiarity with Saudi logistics ecosystem, Vision 2030, Mawani, and TGA

regulations.

Personal Attributes

Entrepreneurial and results driven.

High communication and networking skills

Strong leadership and mentorship capabilities.

Ability to operate in a fast-paced, multi-service logistics environment.

Integrity, resilience, and ownership mindset.