Office Manager

1. Office Operations + Workplace Experience

• Serve as the daily steward of the Portland office — ensuring the space is open, prepared, and fully operational during core business hours
• Own the day-to-day functioning of the office, maintaining high standards of organization, communication to team, and presentation of space
• Proactively identify and resolve issues before they impact the team
• Manage vendor relationships (cleaning, maintenance, utilities, security, etc.)
• Oversee office budget, supplies, and purchasing
• Manage building access, security protocols, and emergency preparedness to ensure the safety and security of our team
• Lead future office improvements, relocations, or workspace updates as needed, in partnership with Publicis Real Estate

2. Culture + Team Experience

• Partner with leadership to intentionally support and evolve culture as we scale
• Act as a champion of our company culture, infusing energy and enthusiasm into every aspect of the workplace
• Plan and execute team events, offsites, celebrations, and internal gatherings
• Ensure a welcoming, thoughtful, and seamless onboarding experience for new hires
• Reinforce connection and engagement within a hybrid environment
• Act as a connector across teams, helping maintain clarity and cohesion

3. Administrative + Systems Support

• Provide administrative support to senior leadership (CCO, President, VP Operations), including proactive calendar management, scheduling, travel coordination, expense reports, and follow-ups as needed
• Support team travel needs and booking for freelancers
• Serve as the internal coordination point for the IT transition and system update. Partner with Publicis IT and vendors to track issues, follow through, and close loops proactively
• Support vendor onboarding and expense reconciliation in partnership with Operations
• Help create and communicate clarity around evolving procedures and ways of working as we scale

Who You Are

• Highly organized with strong follow-through
• Detail-oriented and proactive, thinking one to two steps ahead
• Service-minded, responsive, and dependable
• Comfortable taking ownership and acting with urgency when needed
• Professional and discreet with confidential information
• Strong written and verbal communicator
• Energized by creating environments where people can do their best work