Customer Service Representative
Indexed description
Posting Status
Open to all current Town of Oakville employees and external applicants.
Closing Date
Applications for this position must be received at by 11:59 pm on June 30, 2026.
This posting is for current and future opportunities and will be filled on an as needed basis. Applications will be considered for any openings that become available between now and June 30, 2026.
This is a part-time position, working various hours, to a maximum of 24 hours per week. Day, evening and weekend positions available.
Job Responsibilities
This position is responsible for providing customer service duties at the facility reception desk including assistance with:
- Pass and membership sales
- Program Registration
- Facility Rentals
- Using both CLASS and POS systems
- Providing information to customers and potential customers both over the phone and in person
- Excellent communication, interpersonal and customer service skills are critical.
- Previous experience working in a customer service-related environment.
- Experience working with computers, including Microsoft Office Suite (Word, Excel, Power Point, Outlook) as well as previous experience working with Xplor Recreation would be an asset.
DATED: March 16, 2026
The Town’s recruitment software includes elements of artificial intelligence to assist in the screening and short-listing of qualified candidates.
This job profile reflects the general requirements necessary to perform the principal functions of the job. This does not include all of the work requirements of the job. Applicants are required to demonstrate through their application and in the interview process that their qualifications match those specified. Applicants may also be required to undergo testing.
We thank all applicants and advise that only those selected for an interview will be contacted.
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