Network Technician

Client: Ciena

Location: Ashburn, VA (100% Onsite)

Duration: Long-term Contract (W2)

As discussed, We have 3 new locations added for the role. Please see if you have any candidates to submit.

Seattle, WA

Atlanta GA

Columbus OH

Key Responsibilities

Manage deployment project documentation (daily reports, closing docs, engineering updates)

Collect, validate, and submit network test records

Perform advanced provisioning, troubleshooting, and software upgrades

Provide remote support and mentor field technicians

Collaborate with Ciena PM and engineering teams

Resolve complex technical issues and escalate when required

Execute test plans and MOPs (non-intrusive procedures)

Commission and provision Ciena equipment

Build and troubleshoot circuits end-to-end

Required Experience

7+ years in telecom deployment / network support

Experience in advanced provisioning & troubleshooting (mandatory)

Understanding of blueprints / MOPs (mandatory)

Will be using AWS Automation/Workflows so will need a strong aptitude to jump in and use new platforms.

Strong troubleshooting skills for complex network/system issues

Experience leading or mentoring technicians during maintenance windows

Familiarity with network management tools/platforms

Strong communication and documentation skills

Ability to work independently and in team environments

Valid U.S. Driver s License

Preferred / Nice To Have

Experience with Ciena products (preferred, not mandatory overall)

Ciena 6500 / RLS required only for L4 level roles

Unix/Linux familiarity

Background in NOC or remote support environments

Experience supporting North American telecom customers

Education

Bachelor s degree (CS/EE) or equivalent experience

Rachael

Email: [email protected]

Direct: 4705239688