Associate Account Manager

CTS is exclusively hiring for a fast-growing IT Consulting & Services firm actively expanding in Columbus. They partner with clients across the Midwest & nationwide to deliver high-impact technology solutions, workforce strategies, and consulting services that drive meaningful business outcomes. The culture is rooted in accountability, collaboration, transparency, and the development of our people.

You will be joining a company that invests deeply in its people and culture. As an Associate Account Manager, you’ll gain hands-on experience, autonomy, and the ability to directly influence revenue and client success. If you’re driven, motivated, and excited to grow in the IT consulting industry, this is a strong launchpad for your career.

The Associate Account Manager is an entry-level client-facing role responsible for supporting and growing Alined’s portfolio of IT consulting and staffing relationships. You will work closely with clients, consultants, and internal teams to ensure successful delivery, excellent communication, and ongoing partnership growth.

This role offers a clear career path, hands-on mentorship, and the opportunity to build a long-term career in sales, account management, and consulting within the technology services industry.

Responsibilities

• Partner closely with the recruiting team to support candidate searches, provide client feedback, and ensure alignment between client needs and recruiting efforts
• Manage, support, and grow existing client relationships within assigned accounts.
• Attend client meetings, check-ins, and occasional onsite visits to deepen relationships.
• Assist in new business development efforts, including outreach, pipeline management, and account expansion.
• Collaborate with cross-functional teams to ensure timely delivery, issue resolution, and client alignment
• Track weekly spread, performance metrics, and account results to maximize revenue and client satisfaction.

Qualifications

• Bachelor’s degree
• Strong interest in sales, account management, consulting, or IT services.
• Excellent communication, relationship-building, and interpersonal skills.
• High drive, resilience, and ability to thrive in a fast-paced, growth-focused environment. Ability to work onsite in Chicago’s River North in a hybrid office policy
• A genuine desire to learn the IT consulting and services industry.

Benefits & Perks

• Participation in full employee benefits program (medical, dental, vision, etc.) Unlimited PTO (with manager approval)
• Phantom Stock Program
• Eight (8) paid holidays + one floating holiday
• Fast-track growth opportunities within Account Management & Business Development Collaborative, high-performance culture with direct access to the Co-Founders