New Construction Business Development Officer

Description

The New Construction Business Development Officer is responsible for developing, managing, and growing strategic relationships with residential builders, developers, and construction partners within the assigned market. This role serves as the primary mortgage liaison for new construction communities, providing construction lending expertise, driving loan production, and ensuring a seamless mortgage experience for builders and homebuyers. Success in this role requires strong business development skills, deep knowledge of construction lending, and close collaboration with internal mortgage operations teams.

Essential Duties & Responsibilities

Builder & Partner Relationship Management

• Develop and maintain strong relationships with residential builders, developers, and construction-related partners.
• Serve as the primary mortgage liaison for assigned new construction communities.
• Conduct regular on-site visits to builder communities, model homes, and sales offices.
• Partner with builder sales teams to align mortgage solutions with construction timelines and buyer needs.

Business Development & Sales Growth

• Proactively identify and pursue new builder relationships and construction lending opportunities.
• Create and execute strategic business development plans to increase construction-related loan volume.
• Collaborate with internal sales leadership to meet or exceed production goals.
• Represent the organization at builder events, grand openings, realtor functions, and industry networking events.

Mortgage Origination & Product Expertise

• Originate and structure construction-to-permanent loans, lot loans, and related mortgage products.
• Provide guidance to buyers on mortgage options, construction loan processes, timelines, and required documentation.
• Maintain strong working knowledge of conventional, FHA, VA, and construction lending guidelines.
• Act as a subject matter resource for construction lending within the mortgage team.
• Work closely with Mortgage Loan Officers (MLOs) to establish and expand builder accounts and provide training on the unique demands of builder relationships.

Cross-Functional Collaboration

• Partner closely with processing, underwriting, closing, and operations teams to ensure timely and accurate loan delivery.
• Communicate proactively with builders, borrowers, and internal teams regarding loan status and construction milestones.
• Identify and recommend process improvement opportunities specific to new construction lending.

Compliance & Professional Standards

• Ensure all activities comply with federal, state, investor, and company regulations and policies.
• Maintain required licensing, continuing education, and ethical standards at all times.

Education & Experience

• Minimum of 3–5 years of experience in mortgage lending, business development, or construction-related sales.
• Demonstrated success developing and managing builder, developer, or realtor relationships.
• Strong understanding of construction lending products and the residential homebuilding process.

Skills & Competencies

• Exceptional relationship-building and communication skills.
• Strong sales, negotiation, and presentation abilities.
• Ability to manage multiple long-cycle transactions simultaneously.
• High level of professionalism, accountability, and follow-through.
• Strong organizational skills with attention to detail and deadlines.
• Proficiency with mortgage loan origination systems and CRM tools.

Work Environment & Expectations

• Primarily field-based role with frequent visits to builder communities, partner offices, and job sites.
• Flexible schedule to accommodate builder and buyer availability, including occasional evenings or weekends.
• Travel within the assigned market as required.

Key Performance Indicators (KPIs)

• New construction loan volume and units closed
• Number of active builder relationships
• Conversion rate of builder-referred prospects
• Builder and customer satisfaction

FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor. FirstBank in an Equal Opportunity Employer, including disability.