Branch Manager

The Branch Manager holds full profit and loss (P&L) responsibility for the branch, including oversight of a remote location. This role partners closely with the Operations Manager to provide leadership across daily operations while driving sales growth, operational performance, and overall business efficiency.

Success in this position requires strong analytical capability combined with prior hands-on distribution experience and active day-to-day engagement in branch operations. The Branch Manager must be highly proficient in Excel, Power BI, ERP systems, and order entry platforms, with the ability to interpret data and translate insights into clear operational strategies and revenue-driving actions.

Essential Job Duties

Financial and Analytical Leadership

• Own branch P&L including revenue, gross margin, operating expense, and inventory investment.
• Use Excel, Power BI, and ERP reporting tools to analyze revenue, margin, inventory, and cost trends.
• Develop structured forecasts tied to measurable sales and financial targets.
• Establish and monitor KPIs across sales and operations.
• Maintain clear visibility into revenue drivers and operational performance.

• Drive sales performance through effective management of Customer Service and Business Development teams.
• Establish account growth plans and measurable revenue targets.
• Monitor pricing, margin performance, and customer profitability.
• Ensure pipeline visibility and structured forecasting.
• Identify underperforming accounts and implement corrective action.
• Develop relationships with key accounts.
• Contribute to development of marketing plans with the President and Marketing to support business growth.

• Partner with and support the Operations Manager in daily branch operations.
• Improve warehouse, inventory, and order flow efficiency through data analysis.
• Align sales activity with inventory planning and service capabilities.
• Identify process gaps impacting service, cost, or margin and implement corrective action.
• Ensure consistent performance standards across the primary branch and remote location.
• Understand and support the operational, sales, and inventory requirements necessary to grow the Fire Alarm Repair Facility.

• Monitor purchasing activity to support service levels and cost control.
• Track inventory turns, aging, and excess exposure.
• Align demand planning with sales forecasts and operational capacity.

• Provide performance oversight for the remote site.
• Ensure consistent reporting, KPI tracking, and financial visibility.
• Support operational alignment with branch standards.

The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications.

Education, Training, Certifications

• Bachelor’s degree in business, Finance, Supply Chain, or a related field, preferred.

• Minimum of five (5) years of leadership experience within a distribution or comparable operational environment.
• Demonstrated experience with full P&L ownership and financial accountability.

• Detail-oriented, highly organized, and collaborative team player.
• Strong organizational, time management, and problem-solving abilities.
• Excellent written and verbal communication skills with the ability to communicate clearly across all levels of the organization.

• Advanced proficiency in Microsoft Excel, including financial modeling and data analysis.
• Working knowledge of Power BI and ERP systems.
• Experience using order entry systems and managing transactional workflows.

• Strong analytical capability and financial acumen.
• Ability to translate data insights into clear, actionable business plans.
• Hands-on operational experience within a distribution environment.
• Clear, direct, and effective communication style.
• Leadership approach grounded in accountability and measurable performance standards.

• Valid driver’s license with acceptable driving record required.
• Must be able to comply with PFS’s Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.
• Occasional travel required, up to 10%.

Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties.

Physical Requirements

While performing the duties of this job, the employee is required to sit for long periods. Employee will occasionally be required to bend, kneel, balance, lift <35lb, walk, stand, ascend/descend stairs, drive, twist, and reach above and below shoulders.

Work Environment

Employee will consistently be required to work indoors in an office setting, work alone and with others. Office settings are mild to moderate temperatures.

We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affirmative Action employer.

While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.

#ZR

About Us

Are you looking to join a leading fire and life safety organization and build a rewarding career in the fire alarm parts industry? Do you want to contribute to a team that supports critical systems ensuring safety and compliance nationwide? If so, a career with Protegis Fire & Safety might be the perfect fit for you!

Protegis Fire & Safety, a subsidiary of SFP Holding, Inc., is a premier distributor of fire alarm parts and components, serving a diverse customer base across the nation. We specialize in providing high-quality parts and expert support to help customers maintain and repair their fire protection systems. Based in Louisville, KY, we are proud to empower life safety professionals with the reliable products they need to protect lives and property.

At Protegis Fire & Safety, we take pride in our commitment to quality and our role in supporting the fire protection industry. Our team is dynamic and growing, offering exciting opportunities for career advancement and professional development.

We continually strive to be the Employer of Choice for individuals who are highly motivated and eager to succeed in a fast-paced, high-growth environment. If you value initiative, independence, and diversity and are ready to grow your career in a specialized sector of the fire and life safety industry, we encourage you to explore opportunities with Protegis Fire & Safety.

Benefits

Protegis Fire & Safety offers extensive training opportunities, career advancement, competitive pay, bonus opportunities, along with an industry leading and affordable benefits package for eligible employees. Our benefits package includes:

• Paid Vacation and Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Plan with Company Match
• Flexible Spending Accounts
• Long-Term Disability – Employer Paid
• Short-Term Disability – Employer Paid
• Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity
• Life Insurance for Team Members and Dependents
• Employee Assistance Program
• Employee Referral Program

PIPE

• We are PASSIONATE about life safety
• We have INTEGRITY (Do the right thing)
• We work in PARTNERSHIP with our customers and community
• We constantly strive for OPERATIONAL EXCELLENCE (Do things right)