Entry Level - Mortgage Post Closer
Indexed description
If our employees are successful, we are successful. Our goal is to provide them with the most current competitive tools and information possible. Employees and management listen, engage, and provide honest feedback to each other. Those who make outstanding contributions are recognized for their outstanding customer service and are eligible for key programs. In order to hire and retain employees who share our values of integrity, transparency, innovation, and greatness, we offer attractive employment packages, work-life balance, a wide range of training opportunities, and an innovative and exciting business culture. Service is everything!
Position Summary
We are looking for a detail-oriented and motivated individual to join our team in a post-closing support role. This is a great opportunity for someone looking to start or grow their career in the mortgage or financial services industry. Training will be provided for the right candidate.
In this role, you will work with internal teams and external partners to help finalize and prepare closed loans for purchase. You'll learn the full post-closing process and play an important part in ensuring loan files are accurate, complete, and delivered on time.
Essential Duties And Responsibilities
- Assist with preparing closed loan files for funding and shipment
- Track and follow up on missing documents
- Review loan documents for completeness and accuracy (training provided)
- Upload and organize documents in our system.
- Communicate with internal teams and external partners to resolve outstanding items.
- Help maintain accurate tracking records.
- Support MERS registrations and updates (training provided).
- Assist with resolving file or quality control requests.
- High school diploma required; Associate's or Bachelor's degree preferred.
- General knowledge of mortgage origination process.
- Attention to detail, initiative to resolve outstanding issues and follow through until completion.
- Ability to maintain a knowledge of lending guidelines, investor programs, industry requirements, and industry changes.
- Previous mortgage experience is helpful but not required; we are willing to train someone who is motivated, dependable, and eager to build a career.
- Demonstrated computer skills in word processing, spreadsheet, and electronic mail software.
- Strong communication and interpersonal skills, and a high level of professional integrity.
- Maintains a positive, helpful, constructive attitude and work relationship with co-workers and supervisor.
- Strong time management and organizational skills in a dynamic, constantly changing environment.
- Attention to detail and quality focused.
- Encompass experience preferred.
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