Key Account Manager

Main Objective:

• To effectively promote Aspen's products, build and implement strategic plans within the Warsaw territory
• Ensure the availability of Aspen’s products in healthcare facilities, actively shaping Aspen’s offer to public and private entities. Key entities include Hospitals, Hospital pharmacies, Pharmaceutical Wholesalers with the designated area.
• To report into the Commercial Lead Poland - Anesthesia and Woman's Health

Note: This role is a field based position and will require the job holder to be ideally based in the Warsaw area, to gain a better scope of the geographical area.

Job duties:

• Plan and execute promotional activities for assigned products in alignment with brand strategy and compliance standards.
• Build and maintain strong relationships with key healthcare professionals (HCPs) and healthcare organizations (HCOs), including hospital procurement and pharmaceutical wholesalers.
• Achieve sales targets and KPIs, contributing to business performance and market share growth.
• Demonstrate strong knowledge of products, clinical data, therapeutic areas, promotion strategies, and the pharmaceutical market.
• Navigate public procurement and tender processes within the Polish healthcare system and influence key hospital decision-makers.
• Identify customer needs and deliver tailored solutions that support patient outcomes and align with business objectives.
• Collaborate effectively with internal teams (sales, medical, marketing, logistics, finance) to ensure seamless customer service and execution.
• Monitor market trends, competitor activities, and regulatory changes to adapt strategies and maintain competitive advantage.
• Represent the company at industry events, congresses, and scientific meetings, strengthening brand presence and professional networks.
• Keeping up to date with pharmaceutical law, policies and internal Aspen policies
• Demonstrate and transmit the highest quality of information to physicians and pharmacists to communicate our products within the supported therapeutic areas with the hospital and retail sales arena.
• Leading or supporting trade recommendations in line with strategic objectives.
• Planning and conducting effective meetings in healthcare facilities. Managing client visits, sales model and promotional strategy to maximize sales efficiency.
• Identify and pursue new opportunities within the assigned therapeutic area to grow market share and expand business with targeted HCPs and HCOs.
• Act as the first point of contact for customer concerns, ensuring quick, compliant, and effective resolution of issues to maintain high satisfaction levels and HCO.
• Efficiently dispose of promotional materials in accordance with the duration of promotional cycles and record this in accordance with applicable Aspen laws, regulations, and procedures.
• Planning and updating the monthly reporting of activities and results, updating relevant sales database in line with Aspen’s requirements.
• Manage and grow a portfolio of strategic accounts across the assigned region in the Warsaw area.
• Providing clear communication on promotional content to internal and external stakeholders and adapting a business/sales language in accordance with the recipient.
• Responsible for the implementation and documentation of all activities in accordance with the instructions received, obligations, procedures and policies of the Aspen Group, and local legal regulations.
• Ability to facilitate moderate discussions and tailor presentations according to stakeholder presence.

Core Requirements:

• Educated to degree level or equivalent, preferably in Business Administration, Life Sciences, or a related field
• Minimum of 5 years’ experience in a similar Sales Representative or Key Account Manager role within the pharmaceutical sector
• Strong knowledge of the Polish hospital market and hospital procurement/tender environment, including experience working with hospital pharmacies and key hospital stakeholders
• Good understanding of the Polish healthcare system and relevant legal/regulatory frameworks
• Communicative level of English (written and spoken), enabling effective participation in internal and external business communication

Preferred / Additional Qualifications:

• Knowledge of OTC, Rx (prescription), and Medical Devices market segments
• Experience working with retail/open pharmacies
• Knowledge of key therapeutic areas including Anesthesia and Women’s Health.

What We Look For In Candidates

At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.

#JTR