Product Leader - Retrofits/Inside Sales

As an Inside Sales Product Leader, you will be responsible for closing sales and providing exceptional customer service to our clients.

Why You'll Love Working With Us

We believe great benefits shouldn't have to wait. That’s why we offer:

• Day-One Benefits – Enjoy our full benefits package starting your very first day—no waiting period required.
• 401(k) with Company Match – We invest in your future with a generous 401(k) plan and company contributions to grow your savings faster.
• Paid Time Off – Recharge and take the time you need with our competitive vacation package, paid holidays and PTO.
• Tuition Reimbursement – We support your growth. Advance your education and career with our tuition assistance program.

As Product Leader, this position is responsible for the technical and commercial activities of their assigned product line, which includes but not limited to customer interaction, costing/pricing, forecasting, inquiries, proposals, quotations and orders. In addition, this position will keep apprised of production/shipping requirements for their applicable product line and help drive expediting of orders when needed to ensure customer delivery and quality standards are met. This individual will be viewed as a technical expert in the product line they are assigned.

Essential Duties And Responsibilities

• For the assigned product, creates timely and accurate sales proposals, based on information from sales, service or directly from customer.
• Understands and maintains market value/competitive pricing strategies for developing proposals.
• Develops and maintains an ongoing understanding of the technical aspects of assigned product line with respect to the design and fabrication phases to convey required information to customers.
• Partners with service department personnel to ensure installation and start-up pricing are included as line items for each proposal.
• Effectively utilizes historical information, bill of materials, engineered drawings and current cost structures for development of proposals.
• Ensures proactive communication with customer, project management or other department staff to ensure all parties understand scope of the project and lead times due to capacity and/or constraints.
• Track and provide requested updates to manager on continuous improvement initiatives.

Knowledge, Skills and Abilities

• Ability to read, analyze, and interpret customer specifications, technical procedures, and/or governmental regulations.
• Possess strong verbal and written and communication skills.
• Possess high creative reasoning and attention to detail abilities.
• Ability to be a self-starter and work independently without direct supervision.
• Possess strong problem solving and organizational skills.
• Ability to handle multiple competing priorities, timely follow up on multiple proposals and multiple open issues simultaneously.
• Ability to handle complex and varied tasks which regularly require the exercise of independent judgement and sound decision-making.
• To perform this job successfully, an individual should have knowledge of the following or similar computer programs:

• MS Office (MS Word, MS Excel and MS Outlook)

• Database and Manufacturing software (ERP - Syteline 9 Preferred)
• CRM (Salesforce.com preferred)
• Autodesk software preferred (AutoCAD, Inventor and Vault)
• Must be willing and able to travel. Up to 10% of time domestically. Must be able to travel by air.

• Associates Degree in Engineering, Material Science, Technology, Business Administration or other related field is required.
• Bachelor’s Degree in Engineering, Technology, Material Science or other related field is strongly preferred.
• Two years of related experience in sales, product management or other related technical field is required.
• Prior experience working in aerospace, manufacturing, medical or related fields is preferred.

The demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to sit and use hands and finger dexterity.
• Occasionally required to stand, walk, reach with hands and arms.
• Occasionally required to lift up to 10-20 pounds.
• Regularly requires close vision, hearing and talking.
• Exposure to moderate noise level while in office.
• Frequently exposed to moving mechanical parts
• Occasionally exposed to wet and/or humid conditions

Exact compensation may vary based on skills, experience, and location.

To learn more about available benefits, please click https://ipsenglobal.com/about/#careers