Deputy Manager

Job Description

As an Operations & Maintenance (O&M) Coordinator based at the Head Office (HO), you will play a crucial role in facilitating the smooth and efficient functioning of multiple project sites by coordinating routine O&M activities, managing breakdowns, handling handover-takeover (HOTO) processes, overseeing vendor relationships, liaising with various departments, addressing client queries, and preparing management information system (MIS) reports.

Key Responsibilities

Coordinating Routine O&M and Breakdown Activities:

• Liaise with site in-charges to schedule and coordinate routine maintenance activities, including inspections, servicing, and repairs, across all project sites.
• Act as a central point of contact for reporting and managing breakdowns or emergencies, ensuring timely resolution and minimal downtime.
• Maintain records of O&M activities, including work orders, maintenance logs, and equipment performance data.

• Facilitate smooth handover and takeover (HOTO) processes between project development teams and O&M teams for newly commissioned sites.
• Ensure all relevant documentation, manuals, and training materials are provided to O&M teams for effective site management post-commissioning.

• Manage relationships with external vendors, contractors, and service providers involved in O&M activities, including negotiating contracts, monitoring performance, and resolving issues.
• Coordinate procurement of spare parts, consumables, and specialized services required for O&M activities, ensuring cost-effectiveness and timely delivery.

• Collaborate with various internal departments such as engineering, procurement, logistics, and finance to ensure seamless coordination and support for O&M activities.
• Facilitate communication and information sharing between different departments to address operational challenges and optimize resource allocation.

• Serve as a primary point of contact for client queries and concerns related to O&M activities, ensuring timely responses and resolution of issues.
• Maintain positive relationships with clients by providing regular updates on O&M performance, addressing feedback, and proactively identifying opportunities for improvement.

• Compile and analyze data from multiple project sites to prepare comprehensive management information system (MIS) reports, highlighting key performance indicators (KPIs), operational trends, and areas for improvement.
• Present MIS reports to management, providing insights and recommendations to support decision-making and strategic planning initiatives.

• Bachelor's degree in Engineering, Business Administration, or related field. Additional qualifications in project management or operations would be beneficial.
• Proven experience in operations and maintenance coordination, preferably in the renewable energy or infrastructure sector.
• Strong organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal teams, external stakeholders, and clients.
• Proficiency in MS Office applications (Excel, Word, PowerPoint) and experience with database management systems for generating reports and analyzing data.
• Detail-oriented mindset with a focus on accuracy and quality in documentation and reporting.
• Ability to adapt to changing priorities and work independently with minimal supervision.
• Willingness to travel occasionally to project sites as required.